About the work unit / facility

Performance and Business Analytics delivers information and analytical solutions to support health service activity and operations. Working closely with the Funding and Costing team, the unit supports executive and service groups to make informed decisions.

Key functions include:

• Delivering performance reporting and insights to executive and service groups
• Providing business intelligence (BI) reporting on key performance indicators
• Developing and maintaining dashboards, databases and reporting tools to support operations
• Supporting benchmarking, accreditation and service improvement initiatives
• Responding to ad hoc data and reporting requests
• Providing analytics and information support for major transformation projects

About your employer

Townsville Hospital and Health Service offers a dynamic and diverse healthcare environment, supporting high-quality service delivery across a large regional network. As a leading tertiary provider, we foster innovation, multidisciplinary collaboration and continuous professional development.

Employees benefit from strong career development opportunities, including access to training, education and progression pathways, supported by partnerships with leading institutions.

Our organisation promotes a collaborative and inclusive workplace culture, combined with the lifestyle advantages of North Queensland — including short commutes, affordable living and access to both urban and coastal communities. Flexible work options and a strong focus on employee wellbeing support a balanced and rewarding career.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $140,115 to $150,371 p.a. (AO7)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus great salary packaging options to increase take-home pay
• Flexible working arrangements may be available

About your opportunity

We are seeking a highly experienced and strategic Principal Business Analyst to join the Performance and Business Analytics team within Funding and Performance at Townsville Hospital and Health Service.

In this senior advisory role, you will provide expert analysis and insights to support and inform executive decision-making in a dynamic, fast-paced healthcare environment. You will lead a team of Business Informatics Specialists and Data Analysts, delivering high-quality analytics, reporting and performance intelligence to drive improved operational and business outcomes.

Working closely with the Director, Funding and Performance, you will apply advanced data analytics, reporting and business intelligence capabilities to deliver critical insights across health service activity and operations. You will play a key role in developing and delivering innovative reporting solutions, dashboards and analytical tools that enhance performance monitoring, financial intelligence and operational productivity.

This is a pivotal leadership role that combines strategic advice, technical expertise and team leadership to support evidence-based decision-making and continuous improvement across the Townsville Hospital and Health Service.

Desirable skills and experience

• While not mandatory, relevant tertiary qualifications or demonstrated experience in Health Information Management, business informatics or reporting/analytics solutions will be highly regarded. Willingness to work towards a relevant qualification is also desirable.
• Experience with QlikTech and Microsoft tools (including SQL Server and Excel), as well as Queensland Health clinical and administrative information systems, including the Integrated Electronic Medical Record (ieMR), will be highly regarded.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary!

Enquiries are welcome; for a confidential discussion please contact: Alycia Lone on (07) •••• •037.

Applications close: Sunday, 5 July 2026.

Unsolicited resumes from recruitment agencies will not be accepted.