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MacDonnell Regional Council

IT Support Officer

Information & Communication Technology / Help Desk & IT Support

Posted 21/06/2026
Closes 05/07/2026

Alice Springs & Central Australia, Alice Springs, Northern Territory

Full time

Not specified

Join MacDonnell Regional Council - Make a Real Difference in Central Australia!

  • Position Title: IT Support Officer
  • Competitive Salary: Starting at $90,196 per annum.
  • Based: Alice Springs
  • Term Type: This position is Permanent, Full-time role

Why you'll love working here

  • Live and work in stunning Central Australia - from serene waterholes to vibrant desert sands
  • Join a diverse, culturally rich team - 78% of our workforce is Indigenous
  • Make a tangible impact in the community every single day

Amazing benefits you can't miss

  • 6 weeks annual leave + 17.5% leave loading
  • 12% superannuation contributions
  • Christmas Shutdown (3 gifted days)
  • 12 days paid personal/ carers leave
  • 10 days cultural & ceremonial leave
  • Parental leave: 8 weeks primary, 2 weeks non-primary caregiver
  • Up to 15 days study leave for professional growth
  • NAIDOC public holiday celebrating Aboriginal & Torres Strait Islander culture

Who We're Looking For

Are you an experienced ICT Support Officer who thrives on challenges and loves being the go-to person for problem-solving and technical support?

You'll need:

  • Provide IT training, IT Support & Records management assistance to staff when required
  • Diagnose, investigate and resolve desktop hardware and software faults
  • Communicate IT issues & solutions to staff
  • Monitor the delivery of ICT services and provide feedback for improvements
  • Adaptability, collaboration, and passion to make a difference

Ready to Jump In?

Send us:

  • A one-page cover letter explaining why you're perfect for this role
  • Your resume

Check out the Position Description or contact Praful Gautam, Manager Information services & infrastructure at 08 •••• •600 for more info.

Applications are open until we find the perfect candidate - so act fast!

Important Info

  • Must have valid Australian working rights (citizenship, permanent residency, or valid work visa)
  • This role is a special measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), and s57 of the Anti-Discrimination Act 1997 (NT). Aboriginal or Torres Strait Islander applicants will receive priority consideration if eligible.

Applications open to:

Tags

IT Support OfficerAlice SpringsNorthern TerritoryFull timeMacDonnell Regional CouncilInformation & Communication TechnologyHelp Desk & IT Support