About us

KCL Law is a medium-sized Melbourne law firm led by a diverse and progressive group of expert lawyers.  We provide high quality advice and deliver strategic outcomes to our clients, achieved by a balance of expert legal acumen, creative thinking and informed commercial insight, in a concise and accessible manner.

The role

We are currently seeking a driven and tech-savvy IT Coordinator to join our team.  Reporting to the IT Manager, this is a dual-focus role combining day-to-day IT support with a forward-looking responsibility for AI research, implementation and training across the firm.

This is an exciting opportunity for someone with 2 to 4 years' experience who is comfortable supporting staff with practical IT needs while also taking ownership of initiatives that improve the way people work through technology.

Responsibilities:

• Providing first-line IT support and responding to help desk queries from staff across the firm;

• Liaising with the firm's managed service provider (MSP) to support technology operations and resolve queries;

• Researching emerging AI tools and identifying opportunities for practical application within a legal services environment;

• Driving the rollout and adoption of AI tools across the firm, including testing, implementation and continuous improvement;

• Providing hands-on guidance and training to staff on AI tools and system enhancements; and

• Identifying and progressing opportunities to improve workflows and efficiencies through technology.

The candidate

We are seeking a proactive and capable individual with 2 to 4 years' experience in IT, systems or technology-related work, and a strong, demonstrated understanding of AI tools and their practical application in a business setting.  You will be comfortable providing hands-on technical support while also contributing to longer-term technology strategy.  Strong communication skills, initiative and a solutions-focused mindset are essential, along with the ability to manage competing priorities and see tasks through to completion.  Experience working with third-party service providers or in a professional services environment will be highly regarded.

Apply

To apply, please click Quick Apply or send your covering letter and CV to Joel Chidiac, Human Resources Manager at car••••@kcllaw.com.au