• Computer Systems Officer 4
• Temporary Full-Time up to 30 June 2028

• Parramatta

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for an Engineer to be part of our Network and Security Platform Services, Technology and Communication Services Command. The Engineer is a key member of the team and is responsible for the development of engineering standards, guidelines, practices and specifications for operation and the implementation of the specified equipment.

The Network Engineer provides technical advice and supports on to the NSWPF projects and BAU requirements on behalf of the Network and Security Platform Services Directorate. This role is required to deploy and test; data, voice, teleconference and wi-fi networks on sites. The ideal candidate will provide operational support, troubleshooting and rectify network issues to a CCNA level.

This role is part of the wider Network team servicing the telecommunications network and connectivity to all NSWPF sites 24 x 7. This role is primarily focused on Networking but also includes Audio Video support, evaluation and life cycle.

Your day-to-day responsibilities include

• Provide technical advice and support across networks and AV, including on-site installation support, configuration, testing, commissioning and documentation.
• Manage multiple projects Network infrastructure, Wi-Fi and Audiovisual project from design to implementation.
• Support and maintain Cisco network and voice infrastructure, including AV/teleconferencing systems
• Assess AV requirements and deliver standards-based solutions and specification.
• Troubleshoot network and AV issues (hardware, software, firmware, configuration)
• Liaise with product resellers and vendors for equipment support and issue resolution.

• Travel to NSWPF sites as required, often for periods of several days at a time. 

You will be a good fit for this role if you have:

• Demonstrated experience in Network Implementation and AV project management and solution design.
• Experience in a similar role providing network support for a range of Cisco and Crestron Audio Video products, and Teleconference systems, incl installation, configuration, testing/troubleshooting, and
  commissioning
• Demonstrated detailed knowledge and experience across a range of Teams for Windows devices including configuration installation and troubleshooting
• Open Cabling License
• Strong analytical, problem solving, communication and project management skills
• Demonstrated experience in Network Topology
• Demonstrated experience in working within competing priorities and with a range of project

IMPORTANT INSTRUCTIONS FOR APPLICANTS:

You will be asked to complete a Baseline Vetting Clearance, please note you may be required to upgrade your clearance to NV1 in the future.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and
• in-house gym facilities. 

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Bhasker Bhat via (02) •••••835.

To be eligible to apply for this role, you must meet one of the following statuses:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity:

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at PCC•••••@police.nsw.gov.au
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC••••••••••@police.nsw.gov.au  

• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC••••••••••@police.nsw.gov.au

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.