• 6 Month Daily Rate Contract
• Hybrid Working
• North Ryde location with some regional travel

About the Company

Join an established ASX-listed organisation with a workforce of more than 2,500 employees and a proud history spanning over 100 years. Renowned for its market-leading products and strong industry presence, the business is currently undertaking a significant technology and business transformation journey.

With a collaborative culture, flexible hybrid working arrangements, and substantial investment in modernising its systems and operations, this is an excellent opportunity to play a key role in shaping the future of a truly iconic Australian organisation.

About the Role

We are seeking an experienced Hypercare Coordinator / Project Coordinator to support a major technology project through its go-live and hypercare phases. This is a hands-on coordination role requiring someone who is highly organised, proactive, and confident working across large stakeholder groups to ensure a smooth transition into business-as-usual operations.

Working closely with both business and technology teams, you will play a key role in tracking defects, coordinating issue resolution, managing risks and actions, and driving accountability throughout the hypercare period. This role will suit someone who enjoys working in fast-paced delivery environments and thrives on keeping multiple workstreams aligned and moving forward.

This is a 6-month contract based in North Ryde, with occasional regional travel required to support project activities and stakeholder engagement.

Key Responsibilities

• Coordinate hypercare activities following project go-live
• Track and manage defects, issues, actions, and delivery risks
• Facilitate meetings and workshops with business and technology stakeholders
• Drive follow-up actions and accountability across multiple teams
• Support readiness activities leading up to go-live
• Monitor progress and escalate risks or blockers where required
• Coordinate communications and status reporting throughout hypercare
• Ensure effective collaboration between business and technology teams
• Support Project Managers and Delivery Leads with governance and coordination activities

Skills & Experience

• 5+ years' experience in Project Coordination, Project Support, PMO, or Delivery Support roles
• Experience supporting technology, digital, systems, or transformation projects
• Strong stakeholder management skills with the ability to coordinate large and diverse stakeholder groups
• Proven experience supporting go-live, deployment, transition, or hypercare activities within a project environment
• Experience managing defects, actions, risks, issues, and delivery dependencies
• Strong meeting facilitation, coordination, and follow-up skills
• Understanding of the Software Development Life Cycle (SDLC) is highly desirable
• Excellent organisational skills with a strong attention to detail
• Ability to work proactively, prioritise competing demands, and drive outcomes
• Strong written and verbal communication skills
• Professional, mature, and collaborative approach to stakeholder engagement