About the job

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.

Job Description

Change Professionals – Multiple Contract Opportunities

North Ryde | Hybrid Working | Immediate & Upcoming Opportunities

We are currently seeking experienced 2 x Change Managers and 1 x Change Analysts to join a number of high-profile transformation programs within a large enterprise environment.

These opportunities span security, technology and people transformation initiatives, offering the chance to work on complex programs that deliver meaningful organisational outcomes.

Opportunity 1: Organisation Change Manager – Scams Prevention Program

Full-time | Initial 6-month contract | Immediate start

Lead end-to-end change strategy and delivery for a major scams prevention initiative within a Security & Risk environment. This role requires strong experience managing organisational impacts, stakeholder engagement, business readiness and adoption across customer and employee channels.

Ideal background: Telecommunications, Financial Services, FMCG or other complex regulated environments. 

Opportunity 2: Organisation Change Manager – ServiceNow Transformation

Full-time | Initial 12-month contract | Immediate start

Support a large-scale ServiceNow consolidation and unification program, driving change across business and technology teams. Experience in IT Service Management (ITSM), including incident management, problem management and knowledge management, is highly desirable.

Ideal background: Technology transformation, ServiceNow, ITSM and enterprise change environments. 

Opportunity 3: Change Analyst – HR, Payroll & Workforce Management Program

Part-time | Initial 6-month contract | Commencing in 3–4 weeks 

Support senior change practitioners on a major HR, Payroll and Workforce Management implementation. This role will focus on change impact assessment, communications, stakeholder engagement, training coordination, business readiness and adoption tracking. 

Ideal background: Change coordination, communications, training and project support within complex organisations. 

About You

• Experience delivering organisational change within large and complex environments

• Strong stakeholder engagement and communication skills

• Ability to work effectively across business and technology teams

• Experience in telecommunications highly regarded, or comparable industries such as financial services or FMCG

• Prosci, ADKAR or other change management certifications highly desirable (Change Manager roles)

If you are a Change Manager or Change Analyst looking for your next contract opportunity, we'd love to hear from you.

Additional Information 

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth. 

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given. 

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks