• ServiceNow System Administrator x 1 / Senior ServiceNow System Administrator x 1

• 3 month contract

• $700 - $1000/day plus super

• Hybrid work arrangements

As an experienced ServiceNow System Administrator, you will be involved in the day-to-day administration, support, and governance of the ServiceNow platform. This is a hands-on role responsible for ensuring platform stability, security, compliance, and operational excellence while supporting Enterprise Service Management outcomes across the organisation.

Key Responsibilities

• Administer and support the ServiceNow platform, including user access, roles, groups, notifications, system configuration, scheduled jobs, and environment management.

• Provide Tier 2 application support across ServiceNow modules, including incident and request triage, troubleshooting, defect resolution, user support, and minor enhancements.

• Manage platform changes, releases, upgrades, and patching activities, ensuring compliance with governance, documentation, testing, and deployment standards.

• Monitor and maintain platform health, security, performance, data quality, and operational stability while proactively identifying and resolving issues.

• Support governance and continuous improvement initiatives through reporting, documentation, audit readiness, risk assessments, and operational process enhancements.

Key Skills & Experience

• ServiceNow Certified System Administrator (CSA) with proven experience administering ServiceNow in a complex production environment.

• Strong knowledge of ServiceNow security, access management, ACLs, role-based access controls, and governance best practices.

• Experience providing ServiceNow application support across ITSM, ITOM, CMDB, HR Case Management, Knowledge Management, and Employee Center.

• Experience managing ServiceNow upgrades, releases, change controls, platform troubleshooting, and operational support across multiple environments.

• Strong stakeholder engagement, problem-solving, and communication skills, with the ability to work independently and manage competing priorities.

• ITIL Foundation certification or equivalent service management experience.

• Current AGSVA Baseline or NV1 Security Clearance, or the ability to obtain one.

Apply Now!