About the Role
We’re looking for a curious, hands-on, and commercially minded early-career professional to help accelerate the adoption of AI across the organisation.
As an Associate AI Enablement Coach, you’ll work directly with teams across the business to help them identify where AI can improve productivity, reduce manual work, enhance customer outcomes, and simplify day-to-day processes. You’ll support the rollout of modern AI tools, help teams embed them into workflows, and contribute to building a strong AI-first culture.
This is an ideal opportunity for a recent graduate or candidate with 1–2 years of experience who is passionate about AI, emerging technologies, problem solving, and helping people work smarter.
 
What You’ll DoAI Coaching & Adoption

• Support teams in adopting AI tools in practical, real-world workflows
• Deliver hands-on guidance and training sessions for business users
• Help employees build confidence using tools such as Microsoft Copilot, ChatGPT, Claude, and automation platforms
• Translate AI concepts into simple, practical solutions for non-technical users

Use Case Discovery & Process Improvement

• Work with business teams to identify opportunities where AI can improve efficiency, reduce manual effort, or enhance customer outcomes
• Assist in prioritising AI use cases based on impact and ease of implementation
• Help track outcomes such as time savings, process improvements, and productivity gains

AI Tools & Enablement

• Support the implementation and optimisation of AI tools across teams
• Create reusable prompts, templates, guides, and playbooks
• Partner with Technology and business stakeholders on lightweight AI solutions and workflow automations
• Stay up to date with emerging AI capabilities and industry trends

Embedding New Ways of Working

• Help integrate AI into everyday work practices
• Encourage experimentation and continuous learning across teams
• Contribute to change management and user adoption initiatives
• Share best practices and success stories across the organisation

Responsible AI & Governance

• Promote safe, compliant, and responsible use of AI tools
• Follow organisational policies, governance standards, and risk controls
• Support teams in understanding appropriate AI usage within regulated environments

 
What Success Looks Like

• Increased adoption and effective use of AI tools across teams
• Measurable productivity improvements and process efficiencies
• Positive feedback from employees and stakeholders
• Practical AI use cases successfully embedded into business workflows
• Strong contribution to building an AI-enabled culture

 
About You

Skills & Capabilities

• Strong interest in AI, emerging technology, and digital transformation
• Familiarity with AI tools such as ChatGPT, Microsoft Copilot, Claude, or automation platforms
• Strong communication and interpersonal skills
• Ability to explain technical concepts in simple terms
• Problem-solving mindset with a willingness to learn quickly
• Comfortable working with both technical and non-technical stakeholders

Experience

• Recent graduate or candidate with 1–2 years of experience in business, technology, consulting, operations, digital, or related fields
• Exposure to AI tools, automation, data, or process improvement initiatives is highly regarded
• Experience in financial services, consulting, customer operations, or transformation environments is beneficial but not essential

Personal Attributes

• Curious, adaptable, and eager to learn
• Proactive with a strong bias toward action
• Collaborative and team-oriented
• Commercially aware and outcome-focused
• Passionate about helping people work smarter using technology

 
Why Join Us?

• Work at the forefront of AI adoption in a real business environment
• Gain hands-on experience with modern AI tools and transformation programs
• Learn from experienced leaders across technology and business teams
• Build highly sought-after AI, change, and consulting skills
• Be part of shaping how work gets done in the future