Details: Do you want to enrich your community by providing digital government services that are so easy, they just happen? That’s what Digital Canberra is here to do. We deliver and support digital government services that are easy to access, save time, and are safe to use. Join Digital Canberra and help deliver smart, secure, and seamless digital services that improve the people that live and work in our beautiful city and surrounding area.

At Digital Canberra, you’ll work with passionate technologists, policy experts, and designers to build and sustain services that matter. We value curiosity, collaboration, and creativity, and we’re committed to helping you grow.

Digital Canberra is seeking a experienced Project Resource Fulfilment Manager to manage the day to day coordination of ICT technical and project management resources across project delivery activities. This role ensures workloads are sustainable, transparent, and aligned with agreed priorities. This is achieved through the ongoing monitoring and reporting of project work, including financial costing and analysis of project activities. The Manager works closely with stakeholders to agree on priorities and assign project tasks to technical teams throughout the end-to-end project lifecycle.

The role collaborates with Subject Matter Expert (SME) team leads and Strategic Business Project and Program Managers/Project Managers and works closely with technical and Operations teams to ensure priorities are aligned across both project and Business-as-Usual (BAU) work. The role also provides resource fulfilment forecasts based on major program and project resource requests, ensuring forward visibility of demand and capacity. In addition, the Manager is responsible for onboarding and training Project Managers to follow established processes for resource forecasting and planning. Under broad direction, this role leads capacity management and project support services, ensuring the successful delivery of complex, strategic initiatives aligned to organisational priorities. With hybrid working arrangements based in Gungahlin and flexibility to work from customer sites or home, this position offers a collaborative and inclusive workplace culture that values respect, integrity, and innovation.

We’re looking for a proactive leader with strong project delivery and quality assurance expertise in areas such as COTS implementation, ICT infrastructure, software development, or business improvement. Ideal candidates will hold relevant qualifications or certifications (e.g., PRINCE2, AgilePM, ScrumMaster) and demonstrate exceptional stakeholder engagement, communication, and analytical skills. If you’re passionate about delivering high-quality Project resource management services to support the delivery of digital initiatives that improve public services and want to be part of a forward-thinking team shaping Canberra’s digital future, we encourage you to apply.

Refer to the position description for further information about this role. You may wish to speak to the listed Contact Officer if you have any queries once you have reviewed the position description.

What we offer you

At Digital Canberra, we offer a rewarding government career that has a direct, positive impact on the Canberra community. You may be strategic, helping us lead technology investment decisions to build a genuinely connected Canberra. Or you may enjoy the hands-on satisfaction of working with the latest technology to keep our hospitals, schools, and government running. At Digital Canberra, you will make a difference!

As part of the ACT Public Service (ACTPS), Digital Canberra offers some of the best hybrid and flexible working arrangements in Australia. Flexible working in the ACTPS means we provide the opportunity to work remotely (from home) or from a choice of office locations around Canberra, although the exact arrangements will be discussed with your hiring manager, based on operational needs.

Eligibility/Other requirements: Tertiary level qualifications and/or certification in Project Management and Program Management are highly desirable. These include one or more of: Diploma of Project Management, PRINCE2 Practitioner, PRINCE2 Agile Practitioner, Agile Project Management (AgilePM) Practitioner, Certified ScrumMaster, Management of Successful Programmes (MSP) Foundation.

Note: This is a temporary position available immediately for up to 12 months with the possibility of permanency.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

This position is based at a workplace designed for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk.

As part of the ACTPS, this role has access to a range of flexible working provisions including hybrid work arrangement primarily based in the Gungahlin office (Winyu House), customer sites, and/or home. The occupant of the role is expected to work in the Gungahlin office a minimum of 2 days per week. ACTPS staff also have access to a range of FlexiSpace office locations across Canberra.

How to Apply: For further information, please visit www.jobs.act.gov.au