Your role will be to take full ownership of the tech workstream, managing complex downstream technical impacts, system integration interdependencies, budget, and strict timelines.
The project centres on modifications to a critical product offering, specifically reshaping how it is sold in the market and ensuring all downstream technical architecture—including Correspondence engines, Claims workflows, and Policy Administration Systems (PAS)—aligns seamlessly.
Key Responsibilities:
- Drive and manage the end-to-end delivery of the technical workstream for the project.
- Ensure all downstream technical impacts of the product adjustment are successfully executed across Policy Administration Systems (PAS), claims processing workflows, and automated correspondence/documentation engines.
- Proactively manage intricate technical interdependencies across multiple legacy and modern systems.
Schedule, Budget & Governance
- Maintain a strict focus on project dates, ensuring the technical delivery team stays on track to meet unmovable deadlines.
- Manage the technical workstream budget, financial forecasting, and resource allocation.
- Monitor project health, identify critical path items, and implement swift remediation plans for any slipping milestones.
Stakeholder Management & Communication
- Navigate a high-profile environment with demanding and complex business stakeholders.
- Partner closely with the existing Business Project Manager to ensure absolute alignment between business requirements and technical execution.
- Translate complex technical constraints into clear, business-friendly updates for executive-level steering committees.
Experience & Qualifications
Must-Haves:
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Proven Technical Project Management Experience: A strong track record of delivering complex IT/software/integration workstreams within large enterprise environments.
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Advanced Stakeholder Management: Demonstrated ability to manage "tricky" or highly demanding business stakeholders, manage expectations, and drive consensus.
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Ruthless Execution Focus: Experience taking over in-flight projects, maintaining momentum, and managing tight, immovable regulatory or business deadlines.
Strong Desirables (Highly Regarded):
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Insurance or Superannuation Domain Knowledge: A solid understanding of insurance products, insurance distribution, claims mechanisms, and policy lifecycles.
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Downstream System Exposure: Previous experience managing changes to automated correspondence platforms and complex claims management workflows.