Are you a self-motivated Technical Business Analyst with experience in complex transformation programs and comfortable working in delivery phases? If so, we’d like to hear from you.

A major transformation program is underway to modernise core operations across a large, asset-intensive organisation. This initiative focuses on improving the end-to-end customer journey, from order capture through to service delivery, by connecting multiple enterprise platforms within a highly integrated environment.

The program is entering critical delivery stages, offering the opportunity to contribute to a complex, business-critical implementation that is reshaping operational processes and system capability at scale.

Your responsibilities will include:

• Lead gap analysis and refine requirements during late-stage delivery, ensuring alignment across business and systems

• Translate business processes into clear user stories, acceptance criteria and functional specifications

• Partner with delivery, integration and business teams to resolve issues and drive outcomes

• Support UAT from a BA perspective by guiding business validation and resolving requirement queries

• Facilitate workshops and effectively manage complex stakeholder groups across business and technology

• Proactively identify risks, dependencies and gaps, driving resolution through structured governance

You should have the following skills and experience:

• Proven experience as a Senior Business Analyst on complex, multi-system transformation programs

• Strong technical mindset with exposure to DevOps tools, data analysis and Excel

• A proactive, delivery-focused approach with the ability to operate with minimal direction

• Demonstrated strength in process analysis and identifying gaps in delivery phases

• Experience supporting UAT and resolving requirements-related issues

• Excellent stakeholder engagement skills, with the ability to manage challenging environments