National Register, Lead Business Analyst

• Help children have the best start in life through high quality education & care.
• Improve outcomes for children and families in early education and care.
• Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

• implement changes that benefit children birth to 13 years-of-age and their families
• monitor and promote the consistent application of the Education and Care Services National Law across all states and territories
• support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The National Register, Lead Business Analyst provides and oversees business analysis, technical guidance and solution recommendations to support the evolution of the National Early Childhood Worker Register. This role works collaboratively with internal and external stakeholders to understand the current system processes, data and technology, and translate future objectives into clear implementable requirements. The position undertakes complex business process mapping and supports delivery planning to develop innovative, user-centred and secure solutions for the Worker Register's next stage, including integrations with enabling IT platforms and systems.

This role is full-time and fixed term until June 2027 at ACECQA Band 7 ($146,673 - $161,939).

About You

To be successful in this role you will need:

• Tertiary qualifications in a relevant discipline and/or an equivalent level of industry experience.
• Proven mid-to-senior level experience in business analysis and design of large-scale applications with a complex organisational structure.
• Demonstrated experience in developing specification requirements for CRM platforms (e.g. Salesforce, Dynamics 365 or similar) including workflow, case management, data and reporting
• Significant working knowledge of contemporary cloud and integrated platforms, including identity and access management, data integrations, and CRM technologies (such as Microsoft Dynamics 365).
• Well-developed verbal, written and interpersonal communication skills, including the ability to liaise and negotiate with a range of individuals in a variety of contexts.
• Experience accessing, analysing and translating information from enterprise systems to support requirements definitions and service improvement, including the NQA ITS and appropriate IT environments
• Excellent documentation skills, including proven experience in the authoring of specifications and manuals.
• Demonstrated experience in leading teams including developing team expertise, planning, scheduling and directing work, ensuring quality outcomes.
• Highly developed skills in building internal/external relationships with stakeholders and team members.
• High level of initiative, including the ability to deal with multiple projects simultaneously and with conflicting priorities.
• Demonstrated ability to work independently and prioritise work to meet required timelines.
• Experience working in, or with, a regulatory or government environment.

ACECQA is committed to removing barriers and opening up opportunities. As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location. In particular, we are committed to improving opportunities and outcomes for Aboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

How to apply

The closing date for applications is 28 June 2026 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to the National Register, Lead Business Analyst vacancy and click Apply for Job. The application process will require you to:

• Attach a CV of no more than 5 pages which demonstrates your ability to meetthe criteria contained in the position description.
• Provide the details of at least two referees who have directly supervised you within the last five years of employment.

All complete applications will be acknowledged.

More information

If you have any questions about the role or recruitment process, please contact the Recruitment team at recruitment @acecqa.gov.au.

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed at http://www.acecqa.gov.au/privacy-policy.