PM-Partners group is a specialist Project Management Consultancy. We have a unique way of running projects and providing training and advice, so our clients get the best results with less cost and risk. Each year we deliver over $3B of projects, train over 10,000 people, and help some of Australia’s leading brands improve their PMOs.

Project Manager – Salesforce Case Management

Location: Brisbane (Hybrid)

Start: Immediate

Contract: 12 months

About the Role

We are seeking a Project Manager with strong Salesforce delivery experience to lead enterprise discovery and initial rollout of a large-scale case management program.

You will take ownership of a Salesforce-based transformation, aligning multiple business domains and setting the foundation for a scalable, enterprise-wide case management capability.

What You’ll Deliver

• Enterprise-wide Salesforce case management baseline across multiple business streams
• End-to-end delivery of initial program tranche on Salesforce
• Clear governance, delivery standards and scalable framework
• Alignment across business, technology and vendor partners
• Transition from discovery into scaled Salesforce delivery

What You Bring (Essential)

• Strong track record delivering Salesforce or CRM transformation programs
• Experience leading complex, enterprise-scale initiatives
• Ability to operate across business and technology stakeholders
• Strong governance, risk and delivery management capability
• Experience working in Agile or hybrid delivery environments

Highly Desirable

• Salesforce Service Cloud experience
• Case management or regulatory systems delivery
• Experience in government or regulated environments
• Experience leading enterprise discovery or operating model alignment

If you feel you meet our selection criteria, please submit your resume via SEEK application.