Oxygen IT is a well-established managed IT services company partnering with long-term clients ranging from small businesses to large blue-chip organisations.

Due to continued growth, we are looking for a polished and bright Junior IT Support Specialist to provide 1st and 2nd level support for our clients.This includes both online and onsite support as needed.

This is an entry-level role and would suit someone with around 6-12 months’ experience looking to develop their career in a supportive environment.

What experience we need from you

You will have a broad range of technical skills and know how to identify potential issues before they become a problem.

Your experience will include:

• Minimum 6-12 months experience in a similar IT support environment, troubleshooting a wide spectrum of issues in a mostly Microsoft M365 user environment

• Excellent communication skills – both written and verbal - with people at all levels, is essential

• Experience supporting the M365 suite of products

• Network and infrastructure support experience

• Proficiency in the troubleshooting and repair of hardware including both Windows and Mac. Logging of repairs and working with vendors

• Creation and maintenance of documentation and monthly reporting

About you

We take pride in our service to clients so superb communications skills are essential. You must be able to work autonomously while also enjoying working as part of a small but well supported team. We want people who are passionate about IT and live and breathe technology. 

You will have a sound knowledge of the following:

• Windows operating systems, software and peripherals.

• Microsoft 365 where you will be able to demonstrate your experience supporting end users

• Ability to troubleshoot and diagnose hardware and software issues

• Ability to prioritise, multi-task and work to deadlines in a fast-moving environment.

Interested?

If you can demonstrate your previous experience in a similar role, we would love to hear from you. Simply hit the "Apply Now" button and send us a covering letter and your CV. Applications will close at 5pm on 21 June 2026.

You must have the right to live and work in Australia to be considered for the role. Only short-listed applicants will be contacted for an interview.

Note: assistance from recruitment agencies is not required for this role.