Our client is seeking an experienced Project Manager to lead a mobile carrier transition project, moving approximately 1,000+ mobile services from Telstra to Optus.

This is a hands-on delivery role suited to a PM who has managed similar carrier migration or telecommunications rollout projects before. The business is looking for someone who can come in, take ownership, and manage the project end-to-end with minimal hand-holding.

About the Project

The project involves planning and executing the transition of mobile services across the business, ensuring minimal disruption to users and clear coordination between internal stakeholders, vendors, and the new carrier.
The successful candidate will be responsible for designing the rollout approach, managing the vendor relationship, coordinating business communications, and ensuring the migration is delivered smoothly.

This may include deciding whether the rollout should be completed in batches, by business unit, by priority user group, or by starting with a smaller pilot group such as the management team.

Key Responsibilities

• Lead the end-to-end mobile carrier migration from Telstra to Optus.
• Develop the project plan, rollout strategy, timeline, risks, and communication approach.
• Manage the relationship with Optus and any relevant third-party vendors.
• Coordinate with internal IT, business stakeholders, and end users.
• Identify technical considerations, dependencies, risks, and business impacts.
• Plan and oversee the migration of approximately 1,000+ mobile services.
• Determine the best rollout structure, including pilot groups and staged batches.
• Manage issue resolution throughout the migration.
• Provide clear reporting on progress, risks, blockers, and next steps.
• Ensure the transition is delivered with minimal disruption to business operations.

What We're Looking For

• Proven Project Management experience across telecommunications, mobile carrier transitions, or large-scale device/service migrations.
• Prior experience managing a carrier change, ideally Telstra to Optus or similar.
• Strong vendor management skills.
• Ability to work independently and take full ownership of delivery.
• Strong understanding of mobile services, SIM migrations, number porting, device considerations, and user communications.
• Experience planning phased rollouts across large user groups.
• Strong stakeholder management and communication skills.
• Practical, delivery-focused approach with strong attention to risk and issue management.

Ideal Background

You may have previously delivered projects involving:

• Mobile fleet migration
• Carrier transition
• SIM replacement or eSIM rollout
• Enterprise mobile plan migration
• Telecommunications vendor change
• Large-scale end-user technology rollout

Apply now if you’re an experienced Telco Project Manager who has led mobile carrier migrations and can take full ownership of rollout delivery.