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Halcyon Knights

Application Support Analyst

Information & Communication Technology / Other

Posted 12/06/2026
Closes 26/06/2026

North Sydney, 2060, Sydney, New South Wales

Contract

Not specified

Join a global financial services organisation supporting critical electronic trading platforms within a fast-paced markets environment. Working closely with traders, developers, infrastructure teams, and business stakeholders, you'll play a key role in ensuring the stability and performance of front-office trading applications.
Key Responsibilities
  • Provide L1/L2 production support for Equities trading applications.
  • Investigate and resolve application, system, and infrastructure incidents.
  • Monitor platform health and perform daily operational checks.
  • Manage incidents, problems, and change activities to maintain system stability.
  • Collaborate with regional and global teams to drive issue resolution and service improvements.
  • Participate in disaster recovery and business continuity testing.
  • Contribute to automation, operational excellence, and application resilience initiatives.
  • Support a global follow-the-sun operating model.
About You
  • Degree in Computer Science, Information Technology, or equivalent experience.
  • Experience supporting applications in Linux and Windows environments.
  • Knowledge of FIX Protocol, Linux, Shell/Perl scripting, and relational databases.
  • Familiarity with tools such as Geneos, Dynatrace, ServiceNow, JIRA, and Confluence.
  • Exposure to Agile methodologies.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Self-motivated, adaptable, and able to perform in a high-pressure environment.

Applications open to:

Tags

Application Support AnalystSydneyNew South WalesContractHalcyon KnightsInformation & Communication TechnologyOther