Join a global financial services organisation supporting critical electronic trading platforms within a fast-paced markets environment. Working closely with traders, developers, infrastructure teams, and business stakeholders, you'll play a key role in ensuring the stability and performance of front-office trading applications.
Key Responsibilities - Provide L1/L2 production support for Equities trading applications.
- Investigate and resolve application, system, and infrastructure incidents.
- Monitor platform health and perform daily operational checks.
- Manage incidents, problems, and change activities to maintain system stability.
- Collaborate with regional and global teams to drive issue resolution and service improvements.
- Participate in disaster recovery and business continuity testing.
- Contribute to automation, operational excellence, and application resilience initiatives.
- Support a global follow-the-sun operating model.
About You - Degree in Computer Science, Information Technology, or equivalent experience.
- Experience supporting applications in Linux and Windows environments.
- Knowledge of FIX Protocol, Linux, Shell/Perl scripting, and relational databases.
- Familiarity with tools such as Geneos, Dynatrace, ServiceNow, JIRA, and Confluence.
- Exposure to Agile methodologies.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Self-motivated, adaptable, and able to perform in a high-pressure environment.