• Permanent / Full Time
• Salary: $99,775 - $113,318 gross p.a. plus 12% Super
• 35 hours per week (Monday to Friday) with the option of flexitime
• Located at Nowra Administration Building, Bridge Road, Nowra
• Applications close: Wednesday, 24 June 2026 (at midnight)

About the Role

To be successful in this role, you will be a collaborative and business-focused professional with strong analytical and interpersonal skills, and a passion for improving systems and processes.

You will bring:

• Experience in business analysis, requirements gathering, and process improvement within corporate systems
• Strong stakeholder engagement skills, with the ability to build relationships and communicate effectively across all levels of the organisation
• Ability to translate business needs into practical system configurations and process outcomes
• Experience supporting system configuration, testing, and implementation activities
• Strong problem-solving, prioritisation, and organisational skills, with the ability to manage competing demands
• Attention to detail and a commitment to delivering high-quality outcomes

Please refer to the Job Description under the Job Attachments for a comprehensive list of duties, responsibilities and skills required.

The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the

About You

To be successful in the position, you will have:

• Tertiary qualification in Business Systems or an Information Technology related field or demonstrated experience in similar system support, implementation, or development role.
• Class C Driver's Licence.
• Proof of Australian residency or citizenship, or authority to work in Australia (visa)
• Highly developed interpersonal and communication skills including the ability to communicate with staff effectively across all organisational levels and roles.
• Strong work ethic with the ability to work under pressure, set priorities, plan, and organise workloads and investigate and solve problems with minimal supervision and good attention to detail.

You will be proactive, approachable, and comfortable working closely with business teams to understand their needs and deliver fit-for-purpose system solutions.

How to Apply

To submit an application, click Apply and complete each Step of the application. You will be required to attach your resume (and cover letter if required) and respond to questions regarding general information about you.

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.

1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
2. Please outline how you meet the essential criteria for this position including skills, qualifications, certifications and licenses relevant to this position.
3. Provide an example of how you translated business requirements into system configuration or process changes. What steps did you take to ensure the solution met business needs?
4. Tell us about a time you led or supported a change involving multiple stakeholders with differing views or priorities. How did you manage conflict, gain alignment, and ensure a successful outcome

Applicants who progress to pre-employment checks may be required to undergo a Qualification Check, Work Rights Verification, Reference Checks and Medical (Low Risk). Employment is subject to satisfactory outcomes for all required checks.

For tips and more information on how to submit a great application, please visit how to apply on Councils website. If you require assistance submitting your application, please contact the Talent Acquisition Team on 02 •••• •253 or 02 •••• •203.

Applications Close: Wednesday, 24 June 2026 (at midnight)

If you have any questions about this role, please contact Michelle Formosa - Corporate Information Systems Manager - 02 •••• •283

Why Work with Us

The Shoalhaven area is a unique place of great natural beauty, offering an enviable lifestyle and positive work-life balance. Our workforce is our greatest asset, and we pride ourselves on our people. Our teams are talented and inclusive and work together to provide better outcomes for our community, who are at the heart of everything we do. With a diverse range of professions and roles, we offer many career options and pathways, actively promoting opportunities and encouraging staff professional development.

Benefits include:

• Generous leave entitlements
• Long Service Leave after 5 years
• Option of flexitime for indoor staff
• 9-day fortnight for outdoor staff
• Flexible and remote working arrangements
• Novated lease arrangements available
• Opportunities for professional development and training
• Corporate wellbeing programs, including Fitness Passport and Employee Assistance Program (EAP), discounted health insurance

**Conditions apply as per the Local Government State award, and Council policies

Shoalhaven City Council is committed to creating a workplace that reflects our diverse community. We welcome applicants of all ages, abilities, and backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with a disability, culturally diverse individuals, and LGBTQIA+ community members. We ensure equitable recruitment practices, and applicants with disability can request reasonable adjustments. As a Child Safe Organisation, we uphold the rights and safety of all children and young people.