Most companies are running the same AI playbook. Buy the licences, run a training session, send a Loom, and hope. It hasn't worked. The licences sit unused, the training is forgotten by Friday, and the gap between what the tools can do and what people actually do with them keeps widening.
We think that gap closes one way: someone embedded with the people doing the work, building the thing alongside them. That someone is you.
This is a role that didn't exist a year ago. You embed inside a client's go-to-market team, learn how they really work, and build the agents, automations and custom HubSpot tools that fit their actual job. Our agents handle the admin. You decide, approve, build, govern and teach.

What you'll do

• Embed and observe: get inside how the team actually works and find the tasks that eat their week, the spreadsheets they update by hand, the decisions they repeat. Look for the one tool that would change their day, not a generic chatbot that changes nothing.

• Orchestrate the build: run the agent team that does the heavy lifting. Review the plans, approve the changes, handle the exceptions, and keep a human gate on anything irreversible or client facing.

• Build alongside people: start with the task that costs someone the most time, ship something that works, then widen it. The tools you build know their model, their cadence and their data. That's why they land.

• Coach to self-sufficiency: take each person from their first win to building on their own, and pass what worked to the rest of the team. You leave a client more capable than you found them.

• Govern the agents: own how the agents behave commercially. Set the limits on what they can spend and action without sign-off, and keep a clear record of what they did and why.

What you bring

• Deep, current expertise across HubSpot, its Hubs and add-ons.

• The judgement to design the data model, pipelines and process the agents then execute, and to know when a custom build beats the platform.

• Comfort working closely with a marketer or sales rep as they work out their real job, as much as designing the system behind it.

• A bias toward building the right tool over running another training session.

• Sharp commercial instincts. You keep engagements profitable and agent running costs under control.

• The ability to turn reporting requirements into views people actually read and act on.

• A habit of measuring whether what you built improved the outcome, not just whether it shipped.

The tools change monthly, so you'll need to stay current. The people who do this well are well ahead of everyone still buying licences and hoping.

About Kongo
We're a HubSpot Elite Solutions Partner in Richmond, Melbourne. We work with go-to-market teams who want their systems to move revenue, not just store data. We run fixed-fee engagements with no change-request friction, and we build alongside our clients rather than handing them a manual and walking away.
The team works mostly remotely from our Richmond base, with time together in the office or with clients when it counts. You'll be Melbourne based.

How to apply
If that sounds like you, we'd like to talk. Hit apply and send your CV along with anything that shows what you've built.