APS5, APS6 & EL1 ICT Business Engagement, Information Management & Delivery Support Opportunities Canberra | NV1 / NV2 Clearance Required | 12-Month Non-Ongoing Contracts

We are seeking experienced professionals to join a high-performing Federal Government ICT environment supporting enterprise technology delivery, information management, business engagement, governance, and digital transformation initiatives.

These opportunities offer the chance to work alongside senior stakeholders, architects, delivery teams, business areas, and operational support functions to improve government services, technology outcomes, and information management practices.

Successful candidates will contribute to business engagement, project coordination, records management, governance, stakeholder management, business analysis, and ICT delivery activities across a complex enterprise environment.

Available Opportunities

• EL1 Assistant Director - Business Engagement & Analysis
• APS6 Business Engagement Officer
• APS6 Delivery Support Officer
• APS5 Records Management Officer

Why Join?
✔ Contribute to large-scale government ICT and digital transformation initiatives

✔ Work with senior stakeholders across business and technology functions

✔ Gain exposure to enterprise architecture, governance, delivery, and information management

✔ Flexible working arrangements available for selected roles

✔ 12-month non-ongoing engagement with a 6-month extension option and potential ongoing APS opportunities

EL1 Assistant Director - Business Engagement & Analysis About the Opportunity

This senior leadership role acts as the critical link between business stakeholders and technical delivery teams, ensuring business needs are understood, prioritised, and translated into effective technology outcomes.
You will provide leadership across business engagement and analysis functions while supporting governance, stakeholder management, business planning, and ICT investment activities.

Key Responsibilities

• Lead business engagement and business analysis activities across complex ICT initiatives.
• Build and maintain relationships with senior business and technical stakeholders.
• Provide strategic advice on ICT governance, business requirements, and continuous improvement.
• Facilitate workshops, negotiations, and decision-making forums.
• Translate business requirements into actionable outcomes for technical delivery teams.
• Manage vendor and supplier relationships.
• Coordinate architecture and business engagement resources across projects and programs.
• Support organisational change and stakeholder adoption activities.

Ideal Background

You will bring:

• Significant experience in business engagement, business analysis, or ICT governance roles.
• Strong leadership and stakeholder management capability.
• Experience operating in complex enterprise environments.
• Ability to influence senior decision-makers.
• Strong written communication, briefing, and facilitation skills.
• Experience bridging business and technical teams.

Security Requirement

NV1 with ability to obtain NV2, or NV2 Clearance.

APS6 Business Engagement Officer About the Opportunity
This role supports the delivery of business engagement services across a broad ICT portfolio, helping ensure technology initiatives align with organisational objectives and stakeholder requirements.

You will work closely with business analysts, architects, delivery teams, and stakeholders to support strategic planning, governance, engagement activities, and business improvement initiatives.

Key Responsibilities

• Support ICT business engagement and stakeholder management activities.
• Assist in the development and delivery of business engagement strategies.
• Analyse business drivers, priorities, and requirements.
• Facilitate stakeholder discussions and support governance forums.
• Contribute to enterprise planning, architecture, and ICT investment activities.
• Support change management and organisational readiness initiatives.
• Prepare reports, briefings, agendas, and governance documentation.
• Coordinate secretariat functions and stakeholder communications.

Ideal Background

You will bring:

• Experience in stakeholder engagement, business analysis, project coordination, or governance environments.
• Strong communication and relationship management skills.
• Ability to analyse business needs and translate requirements.
• Experience supporting ICT programs, projects, or transformation initiatives.
• Strong organisational and administrative skills.
• Ability to work independently while contributing to broader team objectives.

Security Requirement

NV1 with ability to obtain NV2, or NV2 Clearance.

APS6 Delivery Support Officer About the Opportunity

This role supports ICT delivery and operational sustainment teams through project coordination, governance support, stakeholder engagement, and business support activities.

You will play a key role in ensuring the smooth transition of projects into operational support while helping coordinate service delivery, contractor engagement, governance activities, and reporting functions.

Key Responsibilities

• Coordinate stakeholder and vendor engagement activities.
• Support operational teams and project delivery functions.
• Track actions, deliverables, risks, and reporting requirements.
• Assist with contractor coordination and onboarding activities.
• Support governance and service improvement initiatives.
• Assist with procurement and market engagement activities.
• Contribute to business analysis, requirements gathering, and documentation activities.
• Support project-to-business-as-usual transition activities.

Ideal Background

You will bring:

• Experience in ICT project support, PMO, service delivery, or operational coordination roles.
• Strong stakeholder engagement and communication skills.
• Ability to manage competing priorities and deadlines.
• Experience supporting governance and reporting processes.
• Knowledge of software delivery and support lifecycles.
• Exposure to cloud technologies, ICT service delivery, or enterprise application environments is highly desirable.

Security Requirement

Minimum NV1 with ability to obtain NV2.

APS5 Records Management Officer About the Opportunity
This role supports enterprise records and information management functions, helping ensure information assets are effectively managed, protected, and maintained throughout their lifecycle.

You will work across physical and electronic records environments while supporting compliance, digitisation, archival management, and information governance activities.

Key Responsibilities

• Support records and information management processes.
• Coordinate records transfers and archival activities.
• Assist with digitisation, sentencing, and secure disposal processes.
• Support compliance and information governance activities.
• Respond to records searches and information requests.
• Deliver records management guidance and support to stakeholders.
• Assist with training, documentation, and process improvement activities.
• Maintain records management systems and associated documentation.

Ideal Background

You will bring:

• Experience in records management, information management, administration, or compliance roles.
• Strong attention to detail and organisational skills.
• Ability to interpret policies and procedures.
• Experience working with electronic document and records management systems (EDRMS) is highly desirable.
• Strong stakeholder engagement and customer service skills.
• Ability to manage competing priorities while maintaining accuracy.

Security Requirement

NV1 Clearance Required. NV2 Highly Regarded.

Essential Requirements

Applicants must:

• Be Australian Citizens.
• Hold or be eligible to obtain the required security clearance.
• Demonstrate strong communication and stakeholder engagement skills.
• Be capable of working within complex government and ICT environments.
• Have experience in business engagement, delivery support, governance, information management, business analysis, project support, or related disciplines.

Employment Details
Location: Canberra ACT
Contract: 12-Month Non-Ongoing APS Engagement
Extension Option: 6 Months
Potential: Opportunity for Ongoing APS Employment
Start Date: ASAP