Job Description

• Small intimate team

• Friendly, supportive working environment

• Diverse job role

• Company Fuel Card and E-Tag

• Company Laptop

Requirements

• Minimum of 3 years of experience within an I.T support and network engineer role

• Current Australian drivers licence and a reliable vehicle

• Strong Microsoft Server / Exchange / AD experience

• Strong Entra ID, Office 365, SharePoint, Microsoft Teams skills

• Experience with project design, build, & implementation, specifically relating to Office 365 and Entra ID

• Solid Networking and Firewall experience

• Well-developed analytical and problem-solving skills

• Excellent communication and time management skills

• Experience with VOIP systems, we sell 3CX

• Ability to work independently and as part of a team

• Ability to take ownership of work and follow through with customers

• Availability Monday to Friday (9:00am to 5:30pm)

• Ability to action callouts when required

• Availability for overtime when required

 Good to have Requirements 

• Experience with WatchGuard Branded firewalls

• Experience with Sophos Cloud Anti-Virus software

• Experience with Connect Wise ticketing software
  

Responsibilities

• Provide support for Microsoft Windows desktop and servers / Entra ID connected clients

• Monitor networks and servers

• On Premises and Cloud systems Implementation and Maintenance

• Liaise with external software and hardware vendors when required

• Server and Cloud rollouts and workstation configurations

• Log job details and resolutions (We use ConnectWise)

• Onsite callouts to clients as required

Link to Appy directly -
https://portal.appetencyrecruitment.com.au/J-3425b9/it-infrastructure-jobs/support-technician-melbourne.php