The Role

This 12-month fixed contract role is based in Melbourne.

Working within a collaborative technical team, you will play an important role in maintaining our global infrastructure platforms through supporting AWS networking, firewalls, VPNs, incident resolution, connectivity and cloud migration activities. You will assist with network operations, monitoring, troubleshooting, and continuous improvement initiatives across our enterprise environments.

Core Responsibilities

• Support and maintain enterprise network infrastructure across multiple environments

• Investigate, troubleshoot and resolve network-related incidents and service requests

• Monitor network performance, availability and capacity across business-critical systems

• Assist with cloud networking activities across AWS and Microsoft Azure platforms

• Support firewall, routing, switching, VPN and connectivity services

• Escalate and coordinate complex technical issues with senior engineers and vendors

• Develop and maintain technical documentation, procedures, network diagrams and knowledge articles

You

You are passionate about technology, enjoy solving problems and are looking for an opportunity to further develop your networking and cloud engineering skills.

To be successful in this role, you will have the following experience: -

• 2+ years' experience in Network Support, Network Operations or Infrastructure Support role

• Solid understanding of networking fundamentals including TCP/IP, routing, switching, DNS, DHCP and VPN technologies

• Exposure to enterprise networking environments and troubleshooting methodologies

• Experience working with Windows and/or Linux operating systems

• Familiarity with cloud platforms such as AWS and/or Microsoft Azure

 Additionally, you will have: -

•  Strong analytical and problem-solving skills

• Excellent communication and stakeholder engagement skills

• The ability to manage competing priorities in a fast-paced environment

• Experience supporting external customers or managed services environments

• Industry certifications such as CCNA, AWS Cloud Practitioner, AWS Associate, Azure Fundamentals or similar

What’s in it for you

At Frontier Software, we invest heavily in our people, technology and future growth. You'll be joining a highly experienced team that values collaboration, innovation and professional development.

• Hybrid working arrangements with work-from-home flexibility

• 12-month fixed contract

• Access to our employee assistance program

• Lots of career progression opportunities

• The opportunity to make a meaningful impact within a global technology organisation.

Join our Team!

If you're looking for an opportunity to broaden your networking and cloud experience while working for an established global technology company, we'd love to hear from you.

Please submit your application, including your resume and a cover letter outlining your suitability for the role, by 9:00am, 23 June 2026.

A police clearance and a valid right to work in Australia will be required prior to commencement.

Frontier Software embraces our diversity and fosters inclusion. We recognise and value the mix of talent, identity, ethnicity, ability and age that informs our daily activities, discussions, processes and outcomes. Together, we are better.