• Leading company in its field
• Hybrid work environment 
• Permenant position
• MSP or Services Company background

 
Green Light Australia are partnering up with a leading company to engage an accomplished Service Delivery Manager to join their team in Melbourne on Permanent position.
 
Responsibilities:
The core objectives and responsibilities of the Service Delivery Manager include:

1. Client relationship management
2. Contract and commercial management
3. Oversee delivery of service and SLA management
4. Performance reporting
5. Drive ongoing improvement, innovation, and efficiency
6. Provide an Escalation Point for Customers with Service Delivery Matters
7. Other Duties from time to time

 
Requirements:

• Minimum 5 years’ experience in an equivalent Service Delivery Manager role.
• Minimum 7 years’ experience in the IT industry in a relevant role including:

• • Service Delivery Manager
  • Account Management
  • Service Delivery Co-ordination
  • Project management
  • Technical Team Lead
  • Operations Manager

 
About the company
We are an Australian onshore services company that provides technology capability across ANZ and Asia. Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs. At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. During the recruitment process, if you require any accommodations or modifications please reach out to peo•••••••••••••@greenlightworldwide.com or call +61 9247 3799.

Apply Now! For more information, contact Shilpa on + 61 ••• ••• 637 or email shilpac@greenlightworldwide.com