Business Analyst
Transformation, Assets & Information
Permanent Full Time
Hervey Bay

• Stream A Level 5 - 7 | $97,137 – $114,225 + superannuation (depending on skills / experience)
• + 9-day fortnight
• + $6,000 relocation allowance for suitable candidate

At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together. Just 3 hours north of Brisbane, the Fraser Coast offers a fast‑growing coastal region with no traffic, easy commutes and an unbeatable lifestyle.

What we are looking for:

We’re seeking a Business Analyst to help shape how Council operates by driving the successful implementation and optimisation of our TechnologyOne ERP.

In this role, you’ll deliver business and systems analysis, by working closely with stakeholders to model and improve business processes, plan and coordinate testing (including UAT), and prepare clear business, system and user documentation to enable effective adoption.

You’ll also play a key part in continuous improvement—identifying opportunities to enhance service delivery, efficiency and compliance with Council frameworks.

Please click here to view a full Position Description.

What you’ll need for success:

• Proven capability in business and systems analysis, problem resolution and business process design within ERP or corporate systems contexts.
• Demonstrated experience modelling processes and documenting user stories/use cases, workflows, data flows and business rules.
• Experience in ERP implementation and configuration (preferably TechnologyOne) and in planning/coordinating testing including UAT.
• Well‑developed communication and stakeholder engagement skills, including facilitation, negotiation and preparation of user/system documentation.
• Ability to work collaboratively in project teams, contribute to change activities and support continuous improvement initiatives.
• Valid class C or CA driver licence (provisional or open) to drive a vehicle in Queensland.

What's nice to have:

• Tertiary qualification (AQF Level 7) in an IT‑related or business discipline.
• Knowledge of and experience with the TechnologyOne suite of products.
• Experience in local government environments.
• Familiarity with tools such as TestRail, Prime, Scribe, Planner, etc.

We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application.

Benefits of Working with Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.

What we Offer:

• Values based culture
• Employee discount shopping program
• Professional development
• Flexible working arrangements including work from home
• Study assistance program
• Novated leasing
• 24/7 access to Employee Assistance Program
• Paid maternity and paternity leave
• Paid emergency services leave
• Uniform subsidy
• Years of service rewards

Apply now:

Applications close 11pm on Monday 22 June - subject to change pending qualified applications received.

A cover letter outlining your suitability for the role, and a current resume is required.

For further details please contact Rodney Armour (Manager Transformation) at [email protected].

Fraser Coast Regional Council is an Equal Employment Opportunity employer.