At the Town of Mosman Park, our people are at the heart of everything we do. We’re looking for someone who lives our values of Accountability, Connection and Excellence and is ready to make a real impact. 

About the role 

This is a hands-on, fast-paced IT role where no two days are the same. You’ll provide first and second line support across the organisation, keeping systems running smoothly and supporting staff with their tech needs. 

Key responsibilities 

In this role you will: 

• Deliver responsive IT support across systems, devices and applications 

• Manage helpdesk tickets and prioritise effectively to keep things moving 

• Troubleshoot and resolve technical issues across infrastructure and endpoints 

• Support Microsoft 365, Active Directory, servers, networks and telephony systems 

• Maintain IT assets, systems documentation and security best practice 

• Assist with system upgrades, deployments and IT projects 

• Contribute to IT governance, continuous improvement and risk management 

About you 

You’re a proactive problem-solver who enjoys helping others and thrives in a dynamic environment. You’ll bring: 

• Experience in IT support, across both helpdesk operations and infrastructure management. 

• Strong knowledge of Microsoft technologies (Windows, M365, Active Directory, Exchange online) 

• Experience with server and network administration, including virtualisation technologies. 

• The ability to manage competing priorities and work both independently and collaboratively 

• A commitment to excellent customer service and continuous improvement 

Qualifications and licences 

• Tertiary qualification in IT (or equivalent) with at least 3 years’ relevant experience 

• C Class Driver’s Licence 

• National Police Clearance and right to work in Australia 

Benefits 

• Flexible working arrangements (WFH and 9-day fortnight) 

• Superannuation co-contribution (subject to individual contribution). 

• Free parking and close to public transport. 

• 17.5% leave loading. 

• Two extra days of leave each year (Local Government holiday). 

• Professional development opportunities. 

• Wellness program, including an Employee Assistance Program. 

About the Town of Mosman Park 

We are a small and vibrant local government between river and sea. 

Mosman Park is located approximately 14km from Perth and a stone’s throw from Fremantle. Our community is uniquely made up of diverse neighbourhoods that are positioned between the picturesque Indian Ocean and the beautiful shores of the Swan River. 

At the Town of Mosman Park, our people are at the heart of everything we do. We welcome applicants who can demonstrate a commitment to the Town of Mosman Park’s values of Accountability, Connection and Excellence. 

The Town of Mosman Park is committed to diversity and inclusion within all organisational practices and is an equal opportunity employer. The Town encourages Aboriginal and Torres Strait Islander peoples, people of culturally and linguistically diverse backgrounds, people with a disability, people of all ages, sexualities and genders to apply for this position. 

Chat to us 

If you have any questions about the role, feel free to contact us for a confidential chat with our People and Culture team on 9383 6600 or email [email protected] 

How to apply 

To apply, submit your resume and a cover letter (max. two pages) via SEEK. In your cover letter, highlight your relevant experience and how you align with the ‘Skills & Experience’ criteria. 

The position description is on our website for further information about the position. 

To assess your application, the Town of Mosman Park will collect and handle your personal information for recruitment and selection purposes. Your personal information may be used and disclosed where required or authorised by law, or as permitted under the Privacy and Responsible Information Sharing Act 2024. By submitting an application, you consent to the Town collecting, using and disclosing your personal information for these purposes. For more information, please refer to our Privacy Policy and full Privacy Collection Notice on the Town’s website. 

Closing date: by 5pm on Monday 22 June 2026 

Shortlisting of applicants will begin prior to the closing date, so we encourage you to submit your application well ahead of time.