Main Responsibilities and duties for the ICT Business Analyst will include:

- Establishing ERP needs via business process analysis and consultation.

- Analysing existing infrastructure and performing IT system enhancements.

- Writing customized programs and scripts, as well as configuring ERP applications.

- Developing user-friendly functionalities and interfaces.

- Installing software and ensuring seamless integration with IT systems.

- Performing diagnostic tests and resolving issues to optimize performance.

- Providing technical support and training ERP end-users.

- Preparing development progress updates and documenting ERP processes.

- Adhering to company policies and industry regulations.

- Keeping abreast of the latest ERP upgrades and offerings.

Requirements:

- Tertiary qualification in information technology, computer science, or similar preferred.

- 1 year software power user (NetSuite desirable)

- A background in business administration, project management, management or a related field will be advantageous.

- In-depth knowledge of ERP development tools, coding languages, and business processes.

- Great organisational and time management skills.

- Exceptional interpersonal, collaboration, and communication abilities.

- Excellent analytical and problem-solving skills.