REDEEM SKILLS RECRUITMENT SOLUTIONS (RECRUITER) on behalf of&nbsp;Adelaide Care Services Pty Ltd T/A Adelaide Care Services&nbsp;We are seeking a skilled ICT Customer Support Officer to join our growing team. In this role, you will provide technical support, troubleshoot ICT issues, and help maintain the smooth operation of IT systems that underpin our essential healthcare services in a fast-paced environment. <h3>Benefits</h3><ul><li>Competitive salary package + superannuation.</li><li>Opportunities for career growth and professional development.</li><li>Supportive team environment within a reputable company.</li></ul> <h3>Task & responsibilities</h3><ul><li style="text-align:justify;">Respond to IT support inquiries and troubleshoot technical issues.</li><li style="text-align:justify;">Install, configure, and maintain software applications and operating systems.</li><li style="text-align:justify;">Determine hardware/software requirements and deliver effective solutions.</li><li style="text-align:justify;">Manage and maintain internal computer systems and online platforms.</li><li style="text-align:justify;">Customize programs and systems as needed for business requirements.</li><li style="text-align:justify;">Monitor IT performance, ensuring systems run efficiently.</li><li style="text-align:justify;">Repair or replace defective peripherals, including printers and modems.</li><li style="text-align:justify;">Provide remote assistance when necessary.</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li style="text-align:justify;">Associate Degree, Advanced Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li style="text-align:justify;">Minimum 1 years of full-time experience in an ICT support role.</li><li style="text-align:justify;">Strong knowledge of operating systems (Windows, macOS) and networking principles.</li><li style="text-align:justify;">Proficiency in troubleshooting hardware/software issues and remote support tools.</li><li style="text-align:justify;">Excellent problem-solving, communication, and customer service skills.</li><li style="text-align:justify;">Ability to work under pressure and manage multiple priorities</li></ul>

Information & Communication Technology

Annual

Australian Visa Status along with Visa Subclass and Visa Expiry Date

ICT Customer Support Officer

Full time

We are seeking an experienced Network Planner who will contribute to the delivery of&nbsp;future-ready network infrastructure and&nbsp;high-performance customer access networks. With a strong background in Electrical and Network planning, this role ensures the successful delivery of network installation&nbsp;across residential and commercial premises across regional NSW. <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Exposure to cutting-edge telecommunication network and electrical technologies.</li><li>Dynamic, multidisciplinary team environment.</li><li>Opportunity to grow into technical leadership or project management roles.</li><li>Competitive remuneration based on experience and qualifications.</li></ul>Learn MoreHR Manager<a href="mailto:info@jktelecommunications.com">info@jktelecommunications.com</a>Right to WorkThe above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.Our Commitment to Diversity and InclusionAt JKT, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.&nbsp; <h3>Task & responsibilities</h3><ul><li>Install and configure Optical Network Terminals (ONTs),&nbsp;Network Termination Device NTD, and&nbsp;Premises Connection Device&nbsp;(PCD) at customer premises (residential and commercial);</li><li>Establish delivery and installation schedules for switchgear, cables, and electrical fittings;</li><li>Coordination of&nbsp;GPON infrastructure (splitters, fibre runs, and access points) and SMP (Splitter Modules/Distribution Points) in fibre networks;</li><li>Use statistical tools and network performance tests such as PET, MLT, SELT, TDR, and PON Meter Tests, and conduct open/short circuit diagnostics;</li><li>Determine the type and arrangement of circuits, transformers, circuit-breakers, transmission lines, and other electrical equipment to meet operational needs;</li><li>Collaborate with cross-functional teams to test, troubleshoot, and validate electronic telecommunication networks and systems;</li><li>Diagnose and replace faulty electrical components and monitor ongoing site performance to ensure reliability;</li><li>Ensure all installations, configurations, and modifications comply with relevant electrical and telecommunications standards and regulations;</li><li>Apply new and existing technologies to enhance network infrastructure and service delivery across multiple deployment projects;</li><li>Support project planning, task allocation, and timely project delivery within defined budgets and technical specifications;</li><li>Promote and adhere to all Work Health and Safety (WHS) and environmental policies, maintaining a safe and sustainable workplace.</li></ul> <h3>Qualification & experience</h3>Qualifications in Network Planning.Strong knowledge of fibre optic and GPON network planning&nbsp;Proficient in ONT/NTD&nbsp;Skilled in troubleshooting fibre connectivity&nbsp;Knowledge of industry standards, WHS, and compliance practices.

Join a high performing team bringing advance network access across regional NSW!

Telecommunications Network Planner

## About the RoleThe DevOps Engineer will be responsible for developing and maintaining AI applications, implementing CI/CD pipelines, and integrating AI and machine learning capabilities into products and workflows. This role bridges software development, infrastructure operations and applied AI.## Key Responsibilities- Build and maintain DevOps infrastructure for LLM inference and AI-powered products, including model serving, scaling and monitoring- Integrate AI and machine learning models into applications and operational workflows, including leveraging large language models (LLMs), computer vision or predictive analytics as required- Design and implement AI evaluation frameworks to measure model performance, accuracy and reliability across production systems- Design, implement and maintain CI/CD pipelines to support automated software delivery- Develop and manage cloud infrastructure using platforms such as AWS, Azure or Google Cloud- Implement Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation or similar- Monitor system performance and reliability and implement improvements to ensure high availability- Automate system administration tasks using scripting languages such as Python, Bash or PowerShell- Manage containerised environments using Docker and Kubernetes- Implement security best practices across infrastructure, applications and deployment pipelines- Troubleshoot system issues and provide technical support across production environments- Maintain documentation for infrastructure architecture, application design and deployment processes## Skills and Experience### Mandatory- Bachelor degree in Computer Science, Software Engineering or related field (or equivalent experience)- Minimum 5 years relevant experience in development, DevOps, or infrastructure engineering- Demonstrated experience with AI/ML technologies, including integration of machine learning models, LLM APIs (e.g. OpenAI, Azure AI, AWS SageMaker) or AI-powered tooling into production applications- Experience with AI evaluation methodologies, including designing and running evals to assess model performance, accuracy and safety- Experience with DevOps practices for LLM inference and AI product delivery, including model deployment, serving infrastructure and performance monitoring- Strong development skills with experience backend languages (Python, Node.js, Java or similar)- Strong experience with cloud platforms (AWS, Azure or GCP)- Experience with CI/CD tools such as Jenkins, GitLab CI, GitHub Actions or similar- Experience with containerisation technologies such as Docker and Kubernetes- Knowledge of Infrastructure as Code tools such as Terraform or CloudFormation### Desirable- Experience building or fine-tuning ML models using frameworks such as TensorFlow, PyTorch or scikit-learn- Experience with data pipelines and tools such as Apache Airflow, Spark or similar- Experience with Linux systems administration and automation scripting- Strong understanding of system security, networking and monitoring tools- Excellent problem-solving skills and ability to work collaboratively within a technical team## What We Offer- Competitive salary package of $140,000 – $160,000 plus superannuation (depending on experience)- Opportunity to work with modern cloud technologies, DevOps tools and cutting-edge AI solutions- Ongoing training and professional development opportunities- Exposure to a wide range of IT infrastructure, cybersecurity and digital transformation projects## How to ApplyIf you are passionate about automation, cloud technologies and AI-driven innovation, we would love to hear from you.

Have you worked on automating AI inference?

Join a fast-growing Perth-based sovereign AI company building cutting-edge voice and cloud solutions for Australian enterprise.

DevOps Engineer

We are seeking a proactive and customer-focused Technical Service Representative to join our team. This role is central to delivering high-quality service support across Australia, combining technical troubleshooting, service coordination, and customer service responsibilities.You will act as a key point of contact for service-related enquiries, providing remote technical support, coordinating repairs and field service activities, and supporting both customers and internal stakeholders.This is an ideal opportunity for an engineer who enjoys a mix of technical problem-solving, customer interaction, and operational coordination.Key ResponsibilitiesTechnical Service &amp; Support<ul><li>Provide remote (back-to-base) technical support via phone, email, and digital platforms&nbsp;</li><li>Troubleshoot and diagnose equipment issues, determining appropriate solutions&nbsp;</li><li>Coordinate and manage equipment repairs, ensuring timely turnaround&nbsp;</li><li>Triage service requests and escalate to Field Service Engineers when required&nbsp;</li><li>Schedule and coordinate field service activities to optimise response times&nbsp;</li><li>Raise and manage service jobs, repair orders, and return authorisations in ERP systems&nbsp;</li><li>Prepare service quotations for repairs, maintenance, and service contracts&nbsp;</li><li>Administer and maintain customer service contracts&nbsp;</li><li>Coordinate incoming repairs, including logging, tracking, and processing&nbsp;</li><li>Monitor calibration schedules to ensure compliance and timely servicing&nbsp;</li><li>Maintain accurate service documentation and records&nbsp;</li><li>Liaise with global technical teams and internal stakeholders&nbsp;</li></ul>Customer Service &amp; Sales Support<ul><li>Manage customer orders from processing through to delivery&nbsp;</li><li>Coordinate pricing, lead times, and shipping requirements&nbsp;</li><li>Maintain accurate customer data in ERP/CRM systems&nbsp;</li><li>Respond to customer enquiries professionally and promptly&nbsp;</li><li>Support sales activities including quotations and order follow-ups&nbsp;</li><li>Manage returns and customer issues in line with company procedures&nbsp;</li><li>Assist with inventory coordination and stocktakes&nbsp;</li><li>Provide general administrative and operational support&nbsp;</li></ul>Logistics &amp; Warehouse Support (Occasional)<ul><li>Assist with basic warehouse and logistics activities as required&nbsp;</li><li>Support receiving and dispatch of goods, including checking and handling equipment&nbsp;</li><li>Assist with packing, labelling, and preparing shipments&nbsp;</li><li>Coordinate with internal teams to ensure accurate and timely order fulfilment&nbsp;</li></ul>About YouEssential:<ul><li>A recognised engineering degree (Mechanical, Biomedical, Electrical, or similar)&nbsp;</li><li>Experience in customer service, technical support, or service coordination roles&nbsp;</li><li>Strong technical aptitude with the ability to troubleshoot and diagnose equipment issues&nbsp;</li><li>Excellent communication skills, with the ability to explain technical concepts clearly&nbsp;</li><li>Highly organised with strong time management and prioritisation skills&nbsp;</li><li>A proactive, customer-first mindset&nbsp;</li><li>Experience using ERP/CRM systems (e.g. SAP or similar)&nbsp;</li><li>Intermediate to advanced Microsoft Office skills&nbsp;</li></ul>Desirable:<ul><li>Experience in laboratory equipment, life sciences, or medical devices&nbsp;</li><li>Experience with equipment servicing, diagnostics, or repair coordination&nbsp;</li><li>Familiarity with service contracts, calibration processes, or regulated environments&nbsp;</li><li>Experience working with global teams&nbsp;</li></ul>What We Offer<ul><li>Opportunity to work in a technically engaging and customer-focused role&nbsp;</li><li>Exposure to global teams and advanced equipment&nbsp;</li><li>Supportive team environment with opportunities for growth and development&nbsp;</li><li>Competitive salary package&nbsp;</li></ul>How to ApplyIf you are an engineer who enjoys solving problems, working with customers, and coordinating technical services, we would love to hear from you. Apply now with your CV and cover letter.

We are seeking a proactive and customer-focused Technical Service Representative to join our team.

Technical & Customer Service Representative

About the role:COOL BANANAS SERVICES PTY LTD (‘’Cool Bananas’’) is a managed services business that specialises in providing ICT support to the education sector, primarily based on a long-term contract with the Department of Education and currently seeking skilled and qualified Computer Network and Systems Engineer to join our growing team.&nbsp;As a Computer Network and Systems Engineer, you will be responsible for, but not limited to the following duties:<ul><li>Develop, configure and integrate computer systems by analysing, developing the architecture specification diagrams and data models</li><li>Assessing and recommending improvements to network operations, software, hardware and communications</li><li>Administering management tools, analysing and monitoring network performance</li><li>Develop and update network system, troubleshooting on various system and network problems, diagnosing hardware and software faults and solve technical and application problems</li><li>Provide specialist support to the networking system, and upgrade the server regularly</li><li>Perform routine network start-up and shutdown procedures, prepare and maintain procedures and documentation for network inventory and control records, with providing backup and assistance in retrieval functions</li><li>Monitor network traffic and manage day to day technical incident and problem activities</li></ul>&nbsp;Required Skills and Experience:<ul><li>Bachelor’s Degree in a related field</li><li>At least 12 months' work experience as a Computer Network and Systems Engineer</li><li>Great at Database management and cloud-based server maintenance</li><li>Demonstrate deep understanding of network programming</li><li>Strong analytical and time management skills</li><li>Has strong written and verbal communication skills</li><li>Strong focus on customer engagement</li></ul>&nbsp;Positions throughout Victoria.Multiple positions available.&nbsp;Salary: $76,000 - $82,000 PA (plus superannuation). <h3>Benefits</h3>Please see above description. <h3>Task & responsibilities</h3>Please see above description. <h3>Qualification & experience</h3>Please see above description.

How many years of Computer Network and System Engineer experience do you have?

Computer Network and Systems Engineer

QA Automation EngineerSydney CBD | Hybrid | PermanentWe're recruiting for a QA Automation Engineer to join a Sydney-based software company with a collaborative product and engineering environment.This role will suit someone who enjoys backend-focused testing, API automation, and getting into the technical detail of how systems work. It's not a purely manual QA role, they're looking for someone who can work across both automation and technical manual testing, and who is comfortable reading code, preparing test data, and working closely with engineering and product stakeholders.Key skills we're looking for:&nbsp;<ul><li>QA Automation experience in a SaaS / software product environment</li><li>C# / .NET</li><li>NUnit</li><li>Playwright</li><li>API testing</li><li>backend / integration-heavy testing</li><li>Agile delivery experience</li></ul>The right person will be:&nbsp;<ul><li>technically curious</li><li>proactive and collaborative</li><li>comfortable asking questions and digging deeper</li><li>interested in quality beyond just raising bugs</li></ul>What's on offer:&nbsp;<ul><li>Permanent role</li><li>Hybrid working model (2 days in Sydney CBD office)</li><li>Strong team culture</li><li>Opportunity to join a modern software environment with real technical depth</li></ul>Skills:<ul><li>C#; Playwright; NUnit</li></ul>Salary benefits:&nbsp;+ Super

QA Automation EngineerSydney CBD | Hybrid | Permanent  We're recruiting for a QA Automation Engineer

QA Automation Engineer

We are looking for a mindful, smart and enterprising no-code/low-code software engineer who loves technology, focuses on the details, and strives for excellence in all that they do.&nbsp;&nbsp;Position Summary&nbsp;Workflow software engineers use no-code workflow software and proprietary tools to create SaaS services, user interfaces, actionable reports, rulesets and dashboards in a fraction of the time needed for developing with code. Aria Workflow no-code tools have all the complexity and capabilities of a modern coding language, but are intuitive, supportable, and easily interpretable by human beings.&nbsp; <h3>Benefits</h3> <h3>Task & responsibilities</h3>Responsibilities&nbsp;As a workflow software engineer, you will be a principal developer or co-developer of custom billing-related software services for multiple projects. In collaboration with solution architects, implementation consultants and QA engineers, you will be responsible for transforming functional requirements into enterprise-quality software that meets all success criteria and is fully documented and tested.&nbsp;&nbsp;&nbsp;You will also estimate levels of effort from high-level designs, identify possible risks, support data migration and customer UAT efforts, as well as participate in strategic initiatives to improve our platform and our services practices.&nbsp;&nbsp;Main Tasks&nbsp;<ul><li>Deliver enterprise grade software solutions and automations by understanding and analysing business requirements for large, complex organisations&nbsp;</li><li>Own the functional success of medium to large workflow solutions&nbsp;&nbsp;</li><li>Acquire and maintain expert proficiency with the Decisions[dot]com no-code platform, as well as the products and projects built on it&nbsp;&nbsp;</li><li>Design, develop, test, maintain, update and document workflow solutions, including writing customer support handoff documents and configuration guides when necessary&nbsp;&nbsp;</li><li>Maintain version-controlled code and follow all best practices for revision management and release control&nbsp;&nbsp;</li><li>Understand and question customer requirements, high level solution designs, and success criteria&nbsp;&nbsp;</li><li>Participate and occasionally lead technical discussions with internal Aria teams and external partners&nbsp;&nbsp;</li><li>Identify risks and assumptions of a proposed solution and estimate a complete level of effort, from development day one to production release&nbsp;&nbsp;</li><li>Estimate, test, diagnose and optimize operational performance of workflow solutions&nbsp;&nbsp;</li><li>Review others’ code and suggest the correct optimizations for the given use cases&nbsp;&nbsp;</li><li>Support and enable best practices in workflow development, troubleshooting and support&nbsp;&nbsp;</li><li>Design and develop integrations with new complex 3rd party integrated systems&nbsp;&nbsp;</li><li>Debug complex problems involving 3rd party integrated systems&nbsp;&nbsp;</li><li>Attend and contribute to company development meetings&nbsp;&nbsp;</li><li>Work on major bug fixes to others’ solutions&nbsp;&nbsp;</li><li>Respond to requests from the development team and support fellow team members&nbsp;&nbsp;</li><li>Submit timecards and regular status reports on time, all the time&nbsp;&nbsp;</li><li>Analyse client objectives and existing environments to validate solution fit, surface technical or process constraints, and inform workflow design decisions&nbsp;</li><li>Ensure solutions are built, tested and deployed in line with internal development standards, quality controls and agreed delivery frameworks&nbsp;</li><li>Provide technical input into solution scoping and planning, including feasibility considerations, effort sizing and recommendations for enhancements or future improvements&nbsp;</li><li>Assist the workflow solutions manager&nbsp;&nbsp;</li></ul> <h3>Qualification & experience</h3>Required Qualifications, Experience and Skills&nbsp;<ul><li>Bachelor’s degree in computer science or equivalent&nbsp;</li><li>Professional spoken and written English&nbsp;</li><li>Professional working proficiency with the Decisions platform&nbsp;</li><li>Minimum 3 years of professional experience building Software-as-a-Service as part of a team, including: REST Services and integrations; Logging and error handling; Code revision management; Testing and test case management; Gathering and managing requirements and success criteria; Resolving code conflicts; Documentation writing and upkeep; Self-managing development tasks;&nbsp;&nbsp;</li><li>Professional experience using relational databases&nbsp;</li><li>Familiar with Agile, Waterflow and ITIL development frameworks&nbsp;</li><li>Proficient in object-oriented programming&nbsp;</li><li>Proficient in algorithm design and optimization&nbsp;</li><li>Proficient in data structure design&nbsp;</li><li>Basic knowledge of SQL queries (including joins)&nbsp;</li><li>Experience reading/writing XML and JSON&nbsp;</li><li>Experience in building workflows using Decisions[dot]com&nbsp;</li></ul>&nbsp;Desirable Qualifications and Skills&nbsp;<ul><li>Entrepreneurial or enterprise consultant experience&nbsp;</li><li>Experience in billing (i.e. financial systems, payment processors, tax engines, etc.)&nbsp;</li><li>Experience handling sensitive data in a secure manner&nbsp;</li><li>Experience using encryption / decryption protocols (PGP, TSL)&nbsp;</li><li>Experience integrating 3rd party software with SaaS services&nbsp;</li><li>Experience using messaging platforms, such as SQS, Kafka and RabbitMQ&nbsp;</li><li>Experience building services hosted within Kubernetes or other container orchestration systems&nbsp;</li><li>Experience using and investigating issues related to Windows IIS&nbsp;</li><li>Experience troubleshooting issues related to SQL Server&nbsp;</li><li>Experience developing rules-based process automation&nbsp;</li></ul>

Workflow Software Engineer

We are seeking a skilled Computer System Technician to support and maintain our IT infrastructure and ensure optimal system performance across the organisation. <h3>Benefits</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Competitive salary package&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Supportive team environment&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Career development opportunities&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Exposure to modern IT systems and infrastructure&nbsp; <h3>Task & responsibilities</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Install, configure, and maintain computer systems, networks, and hardware&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Monitor system performance and troubleshoot technical issues&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Provide technical support to staff, including software and hardware assistance&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Manage user accounts, access controls, and system security&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Maintain backups, data integrity, and disaster recovery procedures&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Assist with system upgrades, patches, and new technology implementation&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Document system configurations and IT procedures&nbsp;&nbsp; <h3>Qualification & experience</h3>•&nbsp;&nbsp;&nbsp;&nbsp;Relevant qualification in IT, Computer Systems, or related field&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;At least 2 years’ relevant work experience&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Strong knowledge of operating systems, networks, and troubleshooting&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Ability to diagnose and resolve technical issues efficiently&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and problem-solving skills&nbsp;&nbsp;

Join Stott Hoare as a Computer System Technician—work with modern IT systems, solve real problems, and grow your career in a supportive environment.

Computer System Technician

This new role engages in some of Australia’s largest infrastructure projects and &nbsp;developments which demand a high level of workmanship and efficiency, and ability to work within stringent timelines. &nbsp; It encompasses design, installation and support for a wide range of disciplines &nbsp;including audio visual, hearing augmentation, lighting control, security and &nbsp;structured cabling.&nbsp;Personal Skills<ul><li>Excellent interpersonal skills &nbsp;</li><li>Team building skills &nbsp;</li><li>Decision making skills &nbsp;</li><li>Effective verbal and listening communication skills &nbsp;</li><li>Project management skills &nbsp;</li><li>Time management skills &nbsp;</li></ul>If you are interested to join our team in this new role , please send your resume and a cover letter outlining your relevant experience - Subject: "AV Technician" - [Your Name]" <h3>Benefits</h3><ul><li>Competitive Salary&nbsp;</li><li>Professional Environment</li></ul> <h3>Task & responsibilities</h3><ul><li>Understand drawings and specification to determine position and connection for equipment installation</li><li>Installation and maintenance of audio-visual systems, encompassing both endpoint and infrastructure video conferencing solutions. The scope further extends to sound reinforcement, hearing augmentation systems, and integrated control systems for energy and lighting management; and installation of other telecommunications equipment</li><li>Perform cable and wire routing through conduits, walls and ceilings, joining cables in accordance with Australian standards and technical plans</li><li>Connect cables and wires to appliances</li><li>Adjust, replace and repair faults; including using transmission measuring equipment and spectrum analysers, to locate and identify complex faults in telecommunications and data transmission systems certification</li><li>Inspecting, testing using electronic equipment, and maintaining aerial and underground wires and cables to ensure continuous connectivity and signal integrity across the network</li><li>Respect health and safety, including safe work method&nbsp; statements, checklists and procedures</li><li>Liaises with: Operations Manager, staff, suppliers, clients and key stakeholders</li><li>Provide a consistent high level of service to clients&nbsp;&nbsp;</li></ul> <h3>Qualification & experience</h3><ul><li>Certificate III in Telecommunications or higher (or equivalent) &nbsp;</li><li>ACMA Open Cabling License &nbsp;</li><li>ACMA Structured Cabling Endorsement &nbsp;</li><li>ACMA Fibre Optics Endorsement &nbsp;</li><li>General Safety Induction (White Card Qld) &nbsp;</li><li>EWP ticket SL, BL, VL (Yellow Card)&nbsp;</li><li>Valid Australian Drivers License &nbsp;</li><li>High level communication skills &nbsp;</li><li>Ability to work effectively as part of a multidisciplinary team &nbsp;</li></ul>

We are looking for a hardworking, trustworthy, proactive, self-motivated, determined, well organised, professionally dressed and presented employee.

AV Technician

FoodWorks Tottenham is a trusted, locally owned supermarket that offers a wide variety of fresh produce, quality groceries, and everyday essentials to the community. We pride ourselves on providing exceptional customer service in a friendly and welcoming environment. At FoodWorks Tottenham, we are committed to supporting local suppliers and ensuring our customers have access to the best products at competitive prices. Our store is more than just a supermarket—it's a place where the community comes together, and we are passionate about creating a positive shopping experience for everyone. Whether you're looking for fresh food, household products, or special deals, FoodWorks Tottenham has you covered with a commitment to quality, convenience, and customer satisfaction.FoodWorks Tottenham is seeking a skilled and detail-oriented ICT Business Analyst to join their dynamic team. In this role, you will analyse business requirements, identify process improvements, and deliver effective technology solutions to support organisational goals. You will work closely with stakeholders to gather and document requirements, evaluate systems and workflows, and contribute to system implementation, testing, and user training to ensure successful project outcomes. The ideal candidate will have strong analytical and problem-solving skills, attention to detail, and the ability to thrive in a fast-paced, collaborative environment, with experience in business analysis or ICT projects being highly advantageous. <h3>Benefits</h3><ul><li>Professional Growth &amp; Learning</li><li>Team &amp; Culture</li><li>Flexible Work Arrangements</li><li>Leave Entitlements</li><li>Health &amp; Wellbeing</li></ul> <h3>Task & responsibilities</h3><ul><li>Collaborate with stakeholders to gather, analyse, and document business, functional, and technical requirements&nbsp;</li><li>Identify, investigate, and analyse business processes, procedures, and work practices to uncover inefficiencies&nbsp;</li><li>Evaluate business needs and recommend optimal solutions, including system functionality and improvements&nbsp;</li><li>Develop detailed functional specifications, use cases, and workflow diagrams for system development&nbsp;</li><li>Apply data analysis and process modelling techniques to support system design and decision-making&nbsp;</li><li>Plan and manage projects using established project management methodologies, including resource allocation and cost estimation&nbsp;</li><li>Assess risks associated with ICT initiatives and recommend mitigation strategies&nbsp;</li><li>Support the development, testing, and implementation of ICT solutions, including system test plans&nbsp;</li><li>Ensure system quality, integrity, and alignment with business requirements during deployment&nbsp;</li><li>Create user documentation, training materials, and deliver training sessions to end-users&nbsp;</li><li>Act as a central point of reference, providing guidance and support throughout the project lifecycle&nbsp;</li><li>Analyse data and trends to support strategic decision-making and continuous improvement&nbsp;</li><li>Provide ongoing support to users to ensure effective adoption and use of ICT systems</li></ul> <h3>Qualification & experience</h3>Minimum Bachelors in Computer Science or IT or related fieldMinimums 1-2 years experience&nbsp;Strong understanding of business processes, system analysis, and ICT solutions

FoodWorks Tottenham seeks an ICT Business Analyst to analyse requirements, improve processes, and deliver effective ICT solutions.

ICT Business Analyst

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