About the RoleThe Customer Support and Implementation Representative delivers high-quality Level 1 and Level 2 customer support service, and supports implementation projects. The role requires a flexible and customer-centric approach, ensuring excellent support service while contributing to project success through implementation delivery activities. The role requires the ability to deliver support and project services across multiple regions including Australia, New Zealand, and Southeast Asia, with an expectation to perform some project work remotely and other engagements on-site as required (e.g. Go Lives, training, customer workshops).What You Will Be DoingAs Customer Support &amp; Implementation Representative, you will be required to:<ul style="list-style-type:disc;"><li>Provide Level 1 and Level 2 support to customers via phone, email, and ticketing platform, diagnosing and resolving software issues related to the company's DMS and associated applications</li><li>Manage and escalate complex support cases in alignment with escalation pathways</li><li>Maintain accurate records of customer interactions and troubleshooting steps in the service desk system</li><li>Contribute to the development and upkeep of internal knowledge base articles and documentation</li><li>Deliver project tasks such as system configuration, data validation, customer training, and UAT, and participate in remote and on-site project activities, including Go-Lives, workshops, and post-go-live support</li><li>Collaborate with cross-functional teams to ensure successful project outcomes</li><li>Provide feedback on customer needs and product functionality to relevant stakeholders</li><li>Work closely with other support team members, implementation teams, and product specialists to share knowledge and best practices</li><li>Identify recurring customer issues and recommend improvements to support processes and product features</li><li>Participate in training sessions and enablement initiatives to upskill on products, services, and project methodologies</li></ul>Skills, Qualification &amp; Experience<ul><li>Strong knowledge of Dealer management Software (DMS), SaaS applications, and troubleshooting methodologies</li><li>Proficiency with ticketing systems (Service Desk Plus, Jira Service Management, Zendesk, ServiceNow, or similar)</li><li>Understanding of API integrations, SQL queries, and basic system configurations</li><li>Ability to analyse customer issues and work with Product &amp; Development teams for resolution</li><li>At least 3 years in a customer support, technical support, or software implementation role</li><li>Exposure to project environments, including onboarding or system upgrades, advantageous</li><li>Bachelor’s Degree in Accounting or a relevant business discipline highly regarded</li></ul>What We Offer You<ul><li>Career progression!</li><li>A&nbsp;competitive salary (plus profit sharing and achievement Bonuses)</li><li>The opportunity to make a significant impact in a growing and successful organisation</li><li>Flexibility, including hybrid working and working from home</li><li>The opportunity to work on many issues, from simple to complex</li><li>A professional and supportive team with a can-do attitude</li><li>Training and support</li></ul>Next StepsIf you meet the above criteria and would like the opportunity to be part of a hardworking, fun team, then please submit your application with a covering letter as to the reasons why you would be a valuable addition to the team. Successful applicants will be required to have the appropriate working rights, and undergo relevant pre-employment checks including VEVO and police checks before employment is confirmed.We look forward to hearing from you!

Information & Communication Technology

Annual

How many years of Technical Support experience do you have?

Do you have an Accounting or Technology qulaification?

Customer Support opportunity to deliver high-quality Level 1 and Level 2 support service, and support implementation projects to our DMS clients.

Customer Support & Implementation Representative

Full time

<h1>We are seeking an experienced Software Engineer to join our software development team. The successful candidate will be responsible for designing, developing, testing, and deploying enterprise-grade applications and solutions tailored to client needs. The role demands advanced technical expertise, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams in an agile environment.</h1>&nbsp;<h1>Responsibilities</h1>In order to succeed in this role, the candidate will be expected to:<ul style="list-style-type:disc;"><li style="text-align:justify;">Design, develop, test, and maintain enterprise software applications using Microsoft .NET Core, ASP.NET MVC, Angular, and RESTful APIs.</li><li style="text-align:justify;">Architect, implement, and optimize cloud-based solutions on Microsoft Azure, leveraging CI/CD pipelines and containerisation (Docker).</li><li style="text-align:justify;">Develop ETL pipelines, data warehouses, and dashboards to support business intelligence and decision-making (using Microsoft Fabric, SQL Server, and Power BI).</li><li style="text-align:justify;">Integrate new applications with existing systems (SAP, legacy platforms, and custom APIs) ensuring seamless interoperability.</li><li style="text-align:justify;">Contribute to Agile/Scrum ceremonies, preparing technical documentation, user stories, and solution designs.</li><li style="text-align:justify;">Perform unit and integration testing, ensuring high quality, scalable, and secure solutions.</li><li style="text-align:justify;">Collaborate with business analysts, project managers, and clients to translate business requirements into technical solutions.</li><li style="text-align:justify;">Monitor application performance and troubleshoot issues to enhance efficiency and reliability.</li><li style="text-align:justify;">Contribute to innovation by exploring emerging technologies, microservices, and modern architecture frameworks.</li><li style="text-align:justify;">Provide technical mentoring to junior developers and contribute to AVTech’s international development projects.</li><li style="text-align:justify;">Provide support for AVTech’s other team members in Australia and&nbsp;overseas.</li><li style="text-align:justify;">Travel when&nbsp;required.</li></ul><div class="page-break" style="page-break-after:always;">&nbsp;</div><h1>Skills, Experience, Qualifications and Personality Attributes</h1>To help deliver AVTech’s strategy the successful candidate MUST HAVE the following skills, experience, qualifications and personality attributes:&nbsp;<h1>Skills &amp; Experience</h1><ul style="list-style-type:disc;"><li>Proven experience as a Software Engineer (at least 3 years experience) across diverse industries and regions.</li><li>Strong programming skills in C#, ASP.NET Core, .NET Framework, Angular, JavaScript, HTML, CSS, TypeScript, and Bootstrap.</li><li>Expertise in database design and development with SQL Server, MySQL, and Postgres.</li><li>Experience with cloud platforms and DevOps pipelines, particularly Microsoft Azure and Azure DevOps.</li><li>Strong understanding of software architecture (DDD, TDD, microservices) and system integration practices.</li><li>Demonstrated ability to deliver large-scale enterprise applications, including integration with SAP systems.</li><li>Solid problem-solving and analytical skills with proven ability to deliver performance improvements.</li><li>Communication languages: English and&nbsp;Vietnamese.</li></ul>&nbsp;<h1>Qualifications</h1><ul style="list-style-type:disc;"><li>Bachelor of Computer Science or Information Technology</li><li>Industry certifications in Microsoft Azure, .NET, or related areas will be an advantage.</li></ul><h1>Personality Attributes</h1><ul style="list-style-type:disc;"><li>Professionally&nbsp;presented;</li><li>Highly motivated professional. Very detail-oriented, positive communicator, analytical and have great leadership&nbsp;skills.</li><li>Self-motivated and willing to work outside the normal business working hours to meet business and client&nbsp;expectations;</li><li>A positive, results-oriented and customer-focused&nbsp;attitude;</li><li>A desire to take responsibility and ownership to see actions/issues through to&nbsp;completion;</li><li>Excellent organizational, interpersonal skills, and written&nbsp;skills;</li><li>Efficient time management&nbsp;skills;</li><li>Ability to work effectively, independently and in a&nbsp;team;</li><li>The ability to adapt quickly to a changing environment that often requires proactive and innovative solutions.</li></ul>&nbsp;<h1>Benefits of working at AVTech</h1>AVTech’s strategy is simple: Provide the best quality solutions and the best customer service in the market. As a result we are looking for only the very best people to join our team.When joining AVTech you will be joining a progressive and growing company that looks after its staff.AVTech provides an attractive remuneration package&nbsp;including:<ul style="list-style-type:disc;"><li>Competitive&nbsp;package;</li><li>Training.</li></ul>Other benefits of working with AVTech include:<ul style="list-style-type:disc;"><li>Working with an Australian company that maintains the highest quality standards and operational best&nbsp;practices;</li><li>Working alongside other high calibre&nbsp;people;</li><li>Excellent career path both horizontally in key general/business management roles and vertically in regional management of similar&nbsp;roles;</li><li>The opportunity to travel locally, domestically and&nbsp;internationally;</li></ul>The opportunity to work with a variety of customers in different&nbsp;industries.&nbsp; &nbsp; &nbsp; &nbsp;

Exciting opportunity for a Software Engineer to join a dynamic team in Melbourne. Work on cutting-edge enterprise solutions, cloud technologies.

Software Engineer

The candidate will be responsible for maintaining satellite ground systems and telecommunication systems. The candidate will be responsible for the entry of accurate maintenance data into the maintenance tracking system as well as analysis of maintenance statistics to support highly reliable service delivery.&nbsp;The technical team at this site&nbsp;maintains and operates equipment to support satellite launches and ongoing satellite missions as part of a global network of ground stations.The role reports to the Station Manager and is located on site in Mingenew WA.Tasks include but not limited to:<ul><li>Contribute to weekly Work Order reviews</li><li>System maintenance and administrative work</li><li>Equipment installation and trouble shooting</li><li>Documentation and record keeping</li><li>Launch support in conjunction with remote sites</li><li>Electrical engineering support and maintenance of on site equipment</li></ul>Position Requirements:<ul><li>Extensive Knowledge of RF test and measurement equipment</li><li>Telecommunications and Networking&nbsp;</li><li>Experience with Ground Station Networks</li><li>Experience with RF communications systems&nbsp;</li><li>Strong skills in Windows and Linux operating systems.</li><li>University qualifications in Electrical Engineering or equivalent (preferred)</li><li>Minimum 2-4 years experience with Ground System infrastructure&nbsp;</li></ul>

Hands-on role encompassing the operation and maintenance of satellite communications systems, and operation of equipment for launch support.

Telecommunications Technical Officer

We are looking for a talented and driven Software Engineer to join our team. You’ll play a key role in designing, developing, deploying, and maintaining software systems that are scalable, efficient, and secure. If you're passionate about building impactful technology and thrive in a collaborative environment, we'd love to hear from you.&nbsp;&nbsp;&nbsp; <h3>Benefits</h3><ul><li>Competitive salary based on skills and experience.</li><li>Opportunity to work with cutting-edge technologies.</li><li>Supportive and inclusive work environment.</li><li>Career growth and learning opportunities.</li></ul> <h3>Task & responsibilities</h3>We are looking for a qualified Software Engineer to:<ul><li>Work with stakeholders including the Executive, Product, Data, and Design teams to assist with data-related technical issues and support their data infrastructure needs.</li><li>Designing and creating Building Analytics, and Facilities Management Dashboards to visualize intricacies of buildings operations represented in user-friendly visuals that represent both real-time and historical data.</li><li>Expand, Develop, and modify existing programs as needed to meet the changing requirements</li><li>Testing and debugging, of build software applications, make sure they meet business requirements</li><li>Researching, creating, testing, and documenting of integrating IoT and building analytics into building management systems to enhance the occupant experience.</li><li>Designing platform solutions that are cloud-compatible and work with IoT applications</li><li>Using advanced analytics platforms to mine data collected by IoT sensors to identify anomalies and predict failures of property equipment &amp; systems.</li><li>Research and analyse system integration that allows building systems and subsystems to communicate with each other.</li><li>Research on open-source data standards to bridge the communication gap between legacy systems and new innovative building technologies as well as between devices of different manufacturers and vendors.</li><li>Providing written knowledge transfer material, manuals, and other relevant support to smooth induction of new software systems and enhancements.</li></ul>&nbsp; <h3>Qualification & experience</h3>Bachelor’s or higher degree in&nbsp;Computer Science, Software Engineering, or a related field.Experience:<ul><li>Minimum&nbsp;3 years&nbsp;of professional software development experience.</li><li>Proficiency in&nbsp;Python/Java/JavaScript&nbsp;and frameworks</li><li>Hands-on experience with&nbsp;cloud platforms (AWS/Azure/GCP), Docker, Kubernetes, or microservices architecture.</li><li>Familiarity with&nbsp;AI/ML, big data, or DevOps practices&nbsp;is highly desirable.</li></ul>

Software Enginneer required by a leading engineering consultancy specializing in MEP, civil, and structural engineering, focused on sustainability.

About the RoleWe’re seeking a Product Development Technologist to join our Research &amp; Development (R&amp;D) team at Macquarie park.&nbsp;You will become an integral member of the GF R&amp;D function. You will make a strong contribution to a high-performing R&amp;D team and culture within GF.&nbsp;This role is responsible for supporting the delivery of a portfolio of projects against product briefs, executed using agreed change management processes, meeting the sensory action standards agreed for consumer acceptance, quality and regulatory requirements and manufacturing capability; and providing solid technical support on specification &amp; documentation management.Responsibilities:Strategic&nbsp;<ul style="list-style-type:disc;"><li>Communication - Advanced timely communication with all business stakeholders, Operations and co-manufacturer with clear message of project timelines, key milestones and risk mitigation</li><li>Customer Focus - Identifying requirements and providing technical support when requested.</li><li>Commercial Awareness – Strong commercial &amp; business acumen</li><li>Operational Awareness – Identifying and understanding of operational project &amp;/or business processes and requirements.</li></ul>Technical&nbsp;<ul style="list-style-type:disc;"><li>Support R&amp;D product improvement initiatives to deliver the project brief.</li><li>Design, deliver and report on any testing, bench scale trials, factory trials, shelf life testing or nutritional testing, including documenting and interpreting all data generated.</li><li>Support project timelines and key milestones with business stakeholders, highlighting and communicating risks appropriately. Proactively seek solutions for risk mitigation.</li><li>Maintain comprehensive records and documentation of all key approval activities, including bench scale testing, factory trial reports and SAP data.</li><li>Generate technical input to Artwork Brief (TAB) or Specifications for all new product and packaging changes – storage, baking, instructions, usage, ingredient lists, nutritional panel and claims applicable.</li></ul>What You’ll Bring<ul style="list-style-type:disc;"><li>Essential: B. Sc./B. Tech In Food Science, Food Technology, Food Chemistry or Chemistry</li><li>Essential:&nbsp;2-5 years’ experience delivering NPD and Value Engineering initiatives in a multinational FMCG environment.&nbsp;</li><li>Analytical, Project Management, Problem Solving, Commercialisation Experience, strong communication skills.</li><li>Highly motivated, independent, self-disciplined, demonstrating ownership and initiative&nbsp;</li><li>Thorough planning and organisation skills with systematic approach</li><li>High level of attention to detail and process</li><li>Demonstrates understanding of Regulations, Policies as per Country Regulatory requirements</li></ul>

Science & Technology

We’re seeking a Product Development Technologist to join our Research & Development (R&D) team at Macquarie park.

Product Development Technologist

<h1>Multimedia Specialist</h1>Kooka Printing Hub – Adelaide, SAFull-Time (38h/week) | Annual Salary: $75,000 to $85000 + Superannuation <h3>Benefits</h3><h3>What We Offer</h3>Competitive salary&nbsp;Full-time, ongoing position with a growing company.Diverse project exposure across corporate, retail, events, and community sectors.A collaborative and creative workplace culture.Opportunities for professional development. <h3>Task & responsibilities</h3><h3>Key Responsibilities</h3><ul><li>Create and manipulate computer animation, audio, video, and graphic image files for a range of multimedia projects.</li><li>Develop websites, mobile resources, and e-commerce content aligned with client requirements.</li><li>Produce engaging content for CD-ROMs, kiosks, interactive presentations, and digital advertising campaigns.</li><li>Design and implement multimedia for electronic gaming environments, e-security solutions, and education/entertainment products as required.</li><li>Collaborate with the design, printing, and production teams to ensure consistency across print and digital platforms.</li><li>Research, evaluate, and recommend software, hardware, and techniques to enhance multimedia production.</li><li>Test and debug multimedia programs to ensure cross-platform compatibility and user accessibility.</li><li>Stay current with design and multimedia technology trends.</li></ul> <h3>Qualification & experience</h3><ul><li>At least bachelor degree in Multimedia or Computer Science, information and technology with ICT Major or a related field.</li><li>At least 1 years of relevant professional experience in multimedia production.</li><li>Strong expertise in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator, InDesign) and other industry-standard tools.</li><li>Demonstrated ability to create multimedia programs for websites, mobile applications, e-learning, or interactive environments.</li><li>Knowledge of programming or scripting languages (e.g., HTML5, CSS, JavaScript) desirable.</li><li>Experience in producing content for entertainment, education, or e-commerce platforms.</li><li>Strong attention to detail, creativity, and problem-solving skills.</li><li>Ability to manage multiple projects, meet deadlines, and collaborate with cross-functional teams.</li></ul>

As a Multimedia Specialist, you will create, design, and manipulate computer animation, audio, video, and graphic image files to develop multimedia.

Multimedia Specialist

This role is critical in maintaining and enhancing our clients' IT infrastructure by ensuring the availability, security, and performance of network and server systems. The ideal candidate will bring strong technical expertise, a proactive approach to problem-solving, and a commitment to delivering high-quality IT solutions. <h3>Benefits</h3>Salary plus Super <h3>Task & responsibilities</h3><ul><li>Install, configure, and maintain enterprise network infrastructure including routers, switches, firewalls, wireless systems, and VPN solutions.&nbsp;</li><li>Administer and support Windows and Linux servers, including Active Directory, Office 365, and virtualized environments.&nbsp;</li><li>Provide Tier 2/3 technical support for escalated incidents, troubleshooting complex issues to resolution.&nbsp;</li><li>Monitor network and system performance using enterprise tools to ensure availability, capacity, and security.&nbsp;</li><li>Implement and maintain cybersecurity solutions, including patching, vulnerability management, and compliance checks.&nbsp;</li><li>Contribute to IT projects, system migrations, infrastructure upgrades, and deployment of new technologies.&nbsp;</li><li>Maintain accurate documentation for system configurations, network diagrams, operational procedures, and troubleshooting guides.</li><li>Collaborate with clients and internal teams to design and deliver technology solutions aligned with business requirements.&nbsp;</li></ul> <h3>Qualification & experience</h3><ul><li>Bachelor of&nbsp;Information Technology or related degree</li><li>At least 1-2 years of relevant experience</li><li>Strong knowledge of network protocols (TCP/IP, DNS, DHCP, VLANs, VPNs) andenterprise-grade routing/switching</li><li>Proficiency in Windows Server and Linux system administration</li><li>Familiarity with cloud services (Azure/AWS) and virtualization platforms (VMware, Proxmox,Hyper-V)</li><li>Advanced problem-solving and troubleshooting skills</li><li>Ability to manage multiple client environments and deliver high-quality IT solutions.&nbsp;</li></ul>

We’re seeking a skilled Computer Network and Systems Engineer to join our dynamic team, offering competitive pay and great benefits!

COMPUTER NETWORK AND SYSTEMS ENGINEER

<h3>Overview</h3>We are seeking a talented and motivated Software Developer/Engineer to join our dynamic team at Posho Pty Ltd, Australia’s premium children’s ride-on toys store.In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions to support our e-commerce operations. You will work closely with cross-functional teams to create seamless user experiences, streamline business processes, and ensure our customers enjoy secure and reliable services. This role requires problem-solving expertise, attention to detail, and a collaborative mindset to help drive innovation and growth within our business.If you are passionate about technology and excited to work in a fast-paced, customer-focused environment, we’d love to hear from you. <h3>Benefits</h3><ul><li>Competitive compensation with a comprehensive benefits package</li><li>A collaborative and supportive team culture where your ideas matter</li><li>Employee discounts – because who doesn’t love to play?</li></ul> <h3>Task & responsibilities</h3><ul><li>Design, develop, test, and maintain custom software applications and systems to meet business requirements, such as Customer Support Ticketing System, Task Management System, Time Tracking Module</li><li>Write clean, efficient, and well-documented code using PHP, Laravel, JavaScript, REST APIs, and MySQL.</li><li>Design and optimise database structures, ensuring data integrity, security, and scalability.</li><li>Debug, diagnose, and resolve software defects and performance bottlenecks, improving system reliability.</li><li>Implement user authentication and role-based access control for secure system usage.</li><li>Ensure responsive UI/UX design for both web and mobile-friendly usage.</li><li>Manage deployment processes, including version control, release management, and continuous integration.</li><li>Administer and monitor Linux/Windows servers, cloud hosting, and backup/recovery systems.</li><li>Apply software engineering best practices, including Agile methodologies, Git version control, and code reviews.</li><li>Provide ongoing support, system enhancements, and troubleshooting for live applications.</li><li>Research and integrate new tools, frameworks, and technologies to enhance efficiency and scalability.</li></ul> <h3>Qualification & experience</h3><ul><li>At least two years of relevant experience.</li><li>A relevant qualification (Bachelor’s degree or higher) in Information Technology, Computer Science, Software Engineering, or a related field.</li><li>Strong problem-solving skills with the ability to debug and resolve complex technical issues.</li><li>Good communication skills, with the ability to work collaboratively with other teams.</li><li>Proficiency in PHP Laravel development, API integrations, and fintech applications.</li></ul>

Join us at POSHO as a Software Engineer to design and support systems that make toy shopping smooth, joyful, and hassle-free

About the Role:We are seeking an experienced and qualified IT Service Analyst to join our IT Services team. This role will report to the IT Services Manager and will play a critical part in delivering and supporting IT network infrastructure, troubleshooting incidents, and ensuring seamless IT service delivery. <h3>Benefits</h3>Annual Salary: $75,000 - $80,000 plus superannuation&nbsp;&nbsp;&nbsp; <h3>Task & responsibilities</h3>Key Responsibilities:<ul><li>Serve as the primary point of contact for IT service inquiries and issues.</li><li>Monitor, manage, and resolve IT service requests and incidents using Freshservice ITSM tools.</li><li>Provide Level 3 support for IT network infrastructure management and maintenance.</li><li>Provision IT network hardware, including firewall routers, switches, and Wifi access points.</li><li>Ensure compliance with ITIL best practices (v4) for service delivery.</li><li>Log and track IT incidents, conduct root cause analysis, and document resolutions.</li><li>Coordinate IT changes to ensure minimal disruption to operations.</li><li>Analyze IT service data to identify opportunities for improvement and report insights.</li><li>Engage with internal stakeholders and external vendors to ensure high-quality service delivery.</li><li>Maintain and update IT service documentation and knowledge base articles.</li></ul> <h3>Qualification & experience</h3>Skills and Qualifications:<ul><li>Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.</li><li>Proven experience working with ITSM tools, preferably Freshservice.</li><li>Strong understanding of ITIL frameworks (ITIL v3 or v4 certification is highly regarded).</li><li>Demonstrated knowledge of incident, problem, and change management processes.</li><li>Solid technical expertise in business IT network infrastructure architecture.</li><li>Experience with Microsoft 365, Active Directory, and cloud platforms (AWS, Azure).</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Strong documentation skills and the ability to manage multiple priorities under pressure.</li><li>Ability to travel within the Sydney region (10-15% of the time).</li><li>Valid driver’s license.</li><li>Australian Citizenship or Permanent Residency preferred.</li></ul>Additional Requirements:<ul><li>At least 3 years of experience working within an IT team providing IT services and operational support.</li><li>Physical capacity to lift up to 5kg.</li></ul>

We are seeking an experienced and qualified IT Service Analyst to join our IT Services team.

IT Service Analyst

ICT Support Technician (Customer Support)We are Mansys Pty Ltd, recruitment consultants. Our client, Prolim Technologies, based out of Moorabbin (VIC) is actively looking for an ICT&nbsp;Support Technician (Customer Support)&nbsp;to join its team on a permanent full-time basis at Moorabbin. Prolim Technologies in Australia delivers end-to-end Product Lifecycle Management (PLM) and engineering solutions, including CAD/CAM/CAE tools such as Solid Edge, NX, Teamcenter, Simcenter, and IoT platforms. As a Siemens Expert Partner, they offer consulting, implementation, training, customization, and support to boost innovation, efficiency, and profitability for businesses across ANZ.&nbsp;They are seeking a dedicated and technically skilled ICT Support Technician (Customer Support)&nbsp;to join their dynamic team in Melbourne on full time basis. In this role, you will be providing essential support, education, and guidance in the deployment and maintenance of our clients' computer infrastructure. You will be responsible for diagnosing and resolving technical problems, directly contributing to the clients' engineering and product development success.&nbsp;<h3 style="margin-left:0cm;">Main Responsibilities of the role are-</h3><ul style="list-style-type:disc;"><li>Responding to inquiries and providing technical assistance and troubleshooting for PLM, CAM, and CAD software and hardware problems.</li><li>Providing support to clients for Siemens PLM solutions, ensuring timely resolution of user issues and minimal disruption to business operations.</li><li>Determining software and hardware requirements to provide effective solutions to client issues.</li><li>Diagnosing, identifying, and resolving system problems and user-reported issues related to software functionality, data access, and workflows to ensure minimal downtime.</li><li>Installing, downloading, and configuring PLM system infrastructure, including applications like Teamcenter and its integrations, ensuring efficient use of applications and equipment.</li><li>Developing and conducting user training sessions and creating clear technical documentation, such as procedural and operational guides, to support end-users.</li><li>Liaising with users and senior engineers to resolve complex technical issues, ensuring adherence to best practices and quality standards.</li></ul><h3 style="margin-left:0cm;">Must Have –</h3><ul style="list-style-type:disc;"><li>A Bachelor’s degree in a relevant field such as Mechanical Engineering or Information Technology</li><li>Minimum 5 years of demonstrated experience in a technical support role for CAD/CAM/PLM software&nbsp;</li></ul>&nbsp;<h3 style="margin-left:0cm;">Skills Required-</h3>&nbsp;<ul style="list-style-type:disc;"><li>Proven expertise in PLM implementation and support, specifically with Siemens Teamcenter (including Rich Client, Active Workspace, &amp; BMIDE).</li><li>Strong proficiency in CAD software, particularly the Solid Edge Portfolio including NX Portfolio for Design (Modeling, Mold Wizard, etc.), and Rhino</li><li>In-depth knowledge of PLM modules including Requirement Management, Change Management, BOM Management, and MCAD Integration and&nbsp;Programming &amp; Technical Skills including TCL, VB.NET, HTML</li></ul>&nbsp;Successful candidate will be on an annual salary of 80,000 - 90,000 Plus Bonus Plus Superannuation.&nbsp;Only shortlisted candidates will be contacted.&nbsp;&nbsp;

ICT Customer Support Officer

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1965 available jobs

Customer Support & Implementation Representative

Software Engineer

Telecommunications Technical Officer

Software Engineer

Product Development Technologist

Multimedia Specialist

COMPUTER NETWORK AND SYSTEMS ENGINEER

Software Engineer

IT Service Analyst

ICT Customer Support Officer